RE: Thank You Matrix! (Full Version)

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SlickWilhelm -> RE: Thank You Matrix! (11/19/2010 3:19:19 AM)

[:o]

Pictures work fine on Firefox 3.6.12. A little reboot fixed my issues. Sorry for the incorrect report. [:o]



Erik Rutins -> RE: Thank You Matrix! (11/19/2010 3:27:22 AM)

Thanks guys, we have duplicated that issue with the What's New section overlapping the other areas and we are working to fix it. Jomni - IE6 is just about the worst browser IMHO. If you don't have a good reason to stay with it, I would also recommend upgrading.

Regards,

- Erik



Wild -> RE: Thank You Matrix! (11/19/2010 4:40:06 AM)

Thanks Matrix, Site looks great. I'm using Chrome and no problems whatsoever.



jomni -> RE: Thank You Matrix! (11/19/2010 5:02:21 AM)

quote:

ORIGINAL: Erik Rutins
Jomni - IE6 is just about the worst browser IMHO. If you don't have a good reason to stay with it, I would also recommend upgrading.


LOL! I can't upgrade since this is a company laptop. But I'm using Firefox and higher version of IE at home. :)

Sorry for the oversized picture by the way.





Marc von Martial -> RE: Thank You Matrix! (11/19/2010 11:06:30 AM)

Anybody with browser display problems. The first thing you should try, no matter our page or others, flush the browsers cache, restart browser and visit the page again so it loads everything completely new. Sometimes, with site relaunches you get funny things happen if some pieces like the style sheets etc. use the same names as formerly.

Also, ditch that crappy compatibility modes for IE. It is worth nothing ;)



Marc von Martial -> RE: Thank You Matrix! (11/19/2010 11:08:05 AM)


quote:

ORIGINAL: jomni

quote:

ORIGINAL: Erik Rutins
Jomni - IE6 is just about the worst browser IMHO. If you don't have a good reason to stay with it, I would also recommend upgrading.


LOL! I can't upgrade since this is a company laptop. But I'm using Firefox and higher version of IE at home. :)

Sorry for the oversized picture by the way.



Your company should investigate why your system admins let you guys run on one of the worst browsers ever.
Not only that IE6 is a security problem these days too.



sterckxe -> RE: Thank You Matrix! (11/19/2010 12:19:56 PM)

quote:

ORIGINAL: Marc von Martial
Your company should investigate why your system admins let you guys run on one of the worst browsers ever.
Not only that IE6 is a security problem these days too.


<Typing this in IE6 [;)]>

The reason my, and probably other companies too, keep IE6 around is because the web applications we develop are used by a European-wide customer base of which a lot aren't so technically advanced that they even know how to upgrade the IE that came with their computer x years ago.

So, sad but true, IE6 is still the baseline on which every web app developed here must still run, but of course we ourselves have later versions and Firefox too.

The good thing about IE6 is that it *literally* starts in half a second on my machine. <insert rant about bloatware here>

Greetz,

Eddy Sterckx



Erik Rutins -> RE: Thank You Matrix! (11/19/2010 2:43:45 PM)

Eddy,

It's true that we all still need to develop with IE6 in mind, but when the day comes that we can stop developing for IE6, we will all have a little party. [8D]

Regards,

- Erik



sterckxe -> RE: Thank You Matrix! (11/19/2010 3:15:43 PM)

quote:

ORIGINAL: Erik Rutins
It's true that we all still need to develop with IE6 in mind, but when the day comes that we can stop developing for IE6, we will all have a little party. [8D]


Essen next year ? [;)]

Greetz,

Eddy Sterckx



htuna -> RE: Thank You Matrix! (11/19/2010 4:00:09 PM)

Site looks Great... Issue with Chrome though.. if you click one of the Buy buttons it fails.. tried clearing the cache, same thing.. not a biggie can switch to IE if purchasing something.. but just an item to fix..

[image]local://upfiles/31099/531F4137D39B4112AB3D2E7D3185AF79.jpg[/image]



DampSquib -> RE: Thank You Matrix! (11/19/2010 4:37:43 PM)

Nice...lovely new look.
Quicker to find what you're after etc...

I went to Digital Rivers find my order page.
All my games have become the last order i made.
Eg: if i click the re-download button they are all LSA.
What's going on..???

I hope this is because of the changes.



Carl Myers -> RE: Thank You Matrix! (11/19/2010 4:48:46 PM)

quote:

I went to Digital Rivers find my order page.
All my games have become the last order i made.
Eg: if i click the re-download button they are all LSA.
What's going on..???


When this happens, go to the order you want, copy the order number, back up one web page and search by the order number.



Marc von Martial -> RE: Thank You Matrix! (11/19/2010 4:55:35 PM)


quote:

ORIGINAL: sterckxe

quote:

ORIGINAL: Marc von Martial
Your company should investigate why your system admins let you guys run on one of the worst browsers ever.
Not only that IE6 is a security problem these days too.


<Typing this in IE6 [;)]>

The reason my, and probably other companies too, keep IE6 around is because the web applications we develop are used by a European-wide customer base of which a lot aren't so technically advanced that they even know how to upgrade the IE that came with their computer x years ago.

So, sad but true, IE6 is still the baseline on which every web app developed here must still run, but of course we ourselves have later versions and Firefox too



Is make me frightened that companies, whatever they produce, are not "so technically" advanced that they can not switch to a decent browser. It is a browser after all, not a completely new business software solution.
IE6 is a pest. It bloats websites cause you need to put in hacks and extra scripts in order to make today standards run. IE in facts has always been a pest to code for.



Marc von Martial -> RE: Thank You Matrix! (11/19/2010 4:57:17 PM)


quote:

ORIGINAL: Erik Rutins

Eddy,

It's true that we all still need to develop with IE6 in mind, but when the day comes that we can stop developing for IE6, we will all have a little party. [8D]



We certainly not, cause we are an entertainment company, we do not provide stone age old SAP support or something here.
I guess we can expect people to browse with a tad more up to date software ;)



Lützow -> RE: Thank You Matrix! (11/19/2010 10:54:05 PM)

I guess every webdesigner hates IE 6 with a passion. [;)]

Anyway, the new site is nice and you guys finally replaced the old webstore with a referrer, based on visitor's location. What means that we poor Europeans can "simulate" to live in the states and don't have to bother with VAT anymore. I tried that in the morning and it works. Kinda like Gamersgate. [:D]

That said, to make the site perfect I'd like to have a download area in members section, where all my previous purchased games are listed, so I could re-download if necessary. This would bring Matrix finally on par with other download distributors, as D2D, GG, GoG, Impulse and alike.



axisandallies -> RE: Thank You Matrix! (11/19/2010 11:24:34 PM)


quote:

ORIGINAL: Erik Rutins


quote:

ORIGINAL: axisandallies
I agree looks good....however still to app???? really!! Even State Farm has an app.


Not sure I follow - app?


app as in application. Once you have "app" on your phone you push it and boom matrix site is on your phone. I have the ESPN app and many others on my Droid/ipod touch. Granted I have matrix saved as a web browser on my droid but it would be a nice feature. Slitherine has two games you can download from itunes, so I don't think it would be hard to add an matrix "app" at itunes.



Erik Rutins -> RE: Thank You Matrix! (11/19/2010 11:51:15 PM)


quote:

ORIGINAL: Lützow
That said, to make the site perfect I'd like to have a download area in members section, where all my previous purchased games are listed, so I could re-download if necessary. This would bring Matrix finally on par with other download distributors, as D2D, GG, GoG, Impulse and alike.


That's one of the things we are planning actually - the new site and store will allow us to do that, though it's a medium to long-term project.

Regards,

- Erik



Erik Rutins -> RE: Thank You Matrix! (11/19/2010 11:52:07 PM)


quote:

ORIGINAL: axisandallies
app as in application. Once you have "app" on your phone you push it and boom matrix site is on your phone. I have the ESPN app and many others on my Droid/ipod touch. Granted I have matrix saved as a web browser on my droid but it would be a nice feature. Slitherine has two games you can download from itunes, so I don't think it would be hard to add an matrix "app" at itunes.


Aha, understood - we'll definitely look into that and see what we can do.

Regards,

- Erik



Erik Rutins -> RE: Thank You Matrix! (11/19/2010 11:53:16 PM)

Hi DampSquib,

quote:

ORIGINAL: DampSquib
I went to Digital Rivers find my order page.
All my games have become the last order i made.
Eg: if i click the re-download button they are all LSA.
What's going on..???
I hope this is because of the changes.


I'm not seeing that - could you e-mail me at erikr@matrixgames.com with your order info so I can double-check that more precisely?

Regards,

- Erik



Erik Rutins -> RE: Thank You Matrix! (11/19/2010 11:54:18 PM)


quote:

ORIGINAL: cmurphy625
Site looks Great... Issue with Chrome though.. if you click one of the Buy buttons it fails.. tried clearing the cache, same thing.. not a biggie can switch to IE if purchasing something.. but just an item to fix..


Hm, the buttons are working fine for me in Chrome. Could you tell me which exact button you were clicking (which game, which page)?

Regards,

- Erik



Erik Rutins -> RE: Thank You Matrix! (11/19/2010 11:54:49 PM)


quote:

ORIGINAL: sterckxe
Essen next year ? [;)]


I wouldn't mind going back, it's been a long while since I got across the pond.

Regards,

- Erik



Lützow -> RE: Thank You Matrix! (11/20/2010 12:12:02 AM)

Since we're speaking about it. The findmyorder site got replaced with

http://home.plimus.com/ecommerce/customers/find-order

One can merely enter credit card / e-mail there, but no order number anymore. Customers who use different payment options (i.e. Paypal) won't be able to find their previous purchases. That needs to be fixed.



Erik Rutins -> RE: Thank You Matrix! (11/20/2010 12:16:05 AM)

Agreed. Right now, we can look up any order for you - just contact us and we'll get the info back to you.

Implementing a way for you to look up your own orders and get your own download links (and make it better than findmyorder.com) is in the works and part of Phase II of the new site and store. Stay tuned!

Regards,

- Erik



DampSquib -> RE: Thank You Matrix! (11/20/2010 12:52:31 AM)


quote:

ORIGINAL: Erik Rutins

I'm not seeing that - could you e-mail me at erikr@matrixgames.com with your order info so I can double-check that more precisely?

Regards,

- Erik



Sent off a email Erik.
Err.... sent all the order numbers.....[:D]...was 1 or 2.

quote:

ORIGINAL: Carl Myers
When this happens, go to the order you want, copy the order number, back up one web page and search by the order number.


Thank you Carl Myers [&o].
That worked for me....but not from the Matrix site.
In the end it worked from Digital Rivers site.



Erik Rutins -> RE: Thank You Matrix! (11/20/2010 1:14:18 AM)

Hi Dampsquib,

Thanks, does your reply to Carl mean that you were able to get to your games after all?

Regards,

- Erik



DampSquib -> RE: Thank You Matrix! (11/20/2010 1:44:09 AM)

YES Erik....i have them,some left to get.

But they still show as LSA if i use the Credit Card numbers.
Going on order number works.....so hey,not the end of the world.

The link on Matrix gives me a message about allowing cookies or.........
If set as allowed then delete file...20009SC01.

Cookies are allowed & there is NO file 20008SC01.
So i have always used the Digital River link....the Matrix one has never worked for me.






Erik Rutins -> RE: Thank You Matrix! (11/20/2010 1:47:52 AM)

Ok, I can confirm that www.findmyorder.com is the right one to use going forward for any purchases made through our old store with DR. We are working on setting up another method for customers who purchased from DR to get re-downloads and retrieve serial numbers, regardless of what DR may decide in the future, but that's still going to take a while to work out. In the meantime, download links and serial numbers can still be retrieved via www.findmyorder.com.

Regards,

- Erik



V22 Osprey -> RE: Thank You Matrix! (11/20/2010 3:49:20 AM)

Erik, I may be missing something, but what happen the game data on the product pages that show system requirements, resolution support, etc?



wworld7 -> RE: Thank You Matrix! (11/20/2010 4:26:40 AM)

V22,

I see the info when you go into "more info" on a product.



V22 Osprey -> RE: Thank You Matrix! (11/20/2010 4:41:46 AM)

When I click 'more info' it only about the differences between standard, digital express, and collectors editions.

One the product page, all the usual information is there, except there is no info on system requirements and Resolution support like the old site.



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