TOAW3 Beta 3.4 Download Help (Full Version)

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chrismscotland -> TOAW3 Beta 3.4 Download Help (11/23/2010 9:01:59 PM)

Just wondering if anyone else has had issues downloading the 3.4 beta for Operational Art of War III,
I've bought and downloaded TOAW3 from Matrix, I've added my Serial Number into My Account online where it shows up in "My Games" along with my Harpoon games I've bought but I can't seem to find the Beta Downloads for TOAW3, I can see Member Download Links and Registered but if I click on this it doesn't do anything, I have raised a ticket and Erik thinks its related to my serial registration but it is what was on the email from my order.
Just wondering if anyone else has has problems as I haven't heard anything back now from Matrix for over 2 days and I'm getting quite frustrated I can't play my new game to its full potential :(



Lützow -> RE: TOAW3 Beta 3.4 Download Help (11/23/2010 11:45:33 PM)

Did you click on this link? This will open TOAW download site for registered mebers. If you can't see 3.4 beta on top there, something went wrong with your registration.



[image]local://upfiles/29759/F8590BDD84A44DD19459CCA0206A6B6A.jpg[/image]



chrismscotland -> RE: TOAW3 Beta 3.4 Download Help (11/23/2010 11:50:09 PM)

Yeah I did, the Key I registered is exactly the same as the one Matrix sent me and was accepted as a Key but it won't allow me to access the Registered downloads screen :(



Lützow -> RE: TOAW3 Beta 3.4 Download Help (11/24/2010 12:05:20 AM)

Weird. Maybe it's related to the recent website upgrade. I'm afraid if Erik can't help you with this, nobody else here can.



wworld7 -> RE: TOAW3 Beta 3.4 Download Help (11/24/2010 1:13:48 AM)


quote:

ORIGINAL: Lützow

Weird. Maybe it's related to the recent website upgrade. I'm afraid if Erik can't help you with this, nobody else here can.


A ticket was opened, don't give up on the help desk so quickly. Erik is great, but their other people that can help.



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