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luke.h -> How to report a fault with DW Tech Support (12/13/2010 7:53:11 PM)
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Before you report a fault, please make sure your environment meets all DW requirements and the latest update is installed.
Reproduce the fault and provide us with Save Game file or screen shot with detailed descriptions.
Save Game - Turn Auto Save on and locate the last Save Game file before the fault occurred. Rename the file with your username and the date. You could put the description in a text file and zip it together with Save Game and simply post a thread the name of the zip file. Or write detailed description and the name of the uploaded Save Game file.
Screen Shot – Describe in details the steps that led to the fault and attach a screen Shot of the error.
We'll do our best so that you can keep having fun with DW.
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