RE: Steam? (Full Version)

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JosEPhII -> RE: Steam? (4/5/2011 12:47:18 AM)

Impulse is not supporting x64 XP. I recently (in Jan) bought and D/L'd EUIII complete. Since then in late Feb and Early March Purchased SoaSE Entrenchment and SoTS Complete. The last 2 purchases will not complete the D/L process. I contacted support and after several EMs was told today that they don't support x64 XP. End of story and end of support, ticket closed.

So I'm left with no recourse but to ask for a Refund of my last 2 purchases. If I have any hassle with getting my money back Impulse will be deleted from my computer and I will Never use their service again. A Mr. Hendsell is the Impulse Support manager who informed me that the support ticket is closed.

So I'm out 2 games and maybe even the money I paid in good faith.

As an Older gamer/player the number of reliable and trustworthy Digital services for me to use is shrinking.

Not Happy with Impulse. [:@] And will Not use Steam. [:'(]

JosEPh

Ps. Star Ruler, Blind Mind Studios, announced 2 days ago that they have severed their ties with Impulse.



Kayoz -> RE: Steam? (4/5/2011 1:22:11 AM)


quote:

ORIGINAL: JosEPh_II

So I'm out 2 games and maybe even the money I paid in good faith.


Enter a dispute with your credit card company, or payment service that you used. Judging from your treatment by their complaints department, you should have a pretty solid basis for a refund. If Impulse won't give it to you, then our CC company should be willing to reverse the payment.



Kayoz -> RE: Steam? (4/5/2011 3:46:03 AM)


quote:

ORIGINAL: various

I love Steam.

[insert standard jizz-fest over Steam services]


Would it be accurate to summarize your effervescent support for Steam with the following (a == my response):
1. it's convenient - I can d/l my game to whatever computer I am on

a1. in return for convenience, you also accept a complete reliance on their service to continue playing anything purchased from them, as well as being totally dependent on them for the application of updates, patches or content. Check the Steam agreement - they give NO GUARANTEE as to the availability of their authentication or download services in the future. They go under, you're totally and completely screwed.

a2. in return for convenience, you give up a great deal of privacy. Steam will rummage about on your HDD and communicate its results to their server. You have the mother of all Trojan horses running on your PC for.... gaming convenience?

2. it's great exposure for developers

a1. developers also restrict the sales of their product to certain geographical regions - Steam pricing and availability changes depending on location.

a2. developers place themselves at the marketing mercy of Steam. If the boffins down at Steam aren't too chuffed with your game, you're pretty much boned. You trust the judgement of Steam as to what you want as a consumer? Look how well that sort of trust was rewarded when Microprose sold out.

3. it's great value for money

a1. Really? Paying 1-1 exchange rate for converting £ sterling or Euros to US$ is... good for the consumer?

a2. Steam can charge more for a game than the boxed version. Despite the complete lack of logistical support, packaging or manufacturing costs - getting a game froms Steam sometimes costs MORE than getting it from the shop!



Bingeling -> RE: Steam? (4/5/2011 7:34:06 AM)

quote:

ORIGINAL: Kayoz
quote:

ORIGINAL: various

I love Steam.

[insert standard jizz-fest over Steam services]


Would it be accurate to summarize your effervescent support for Steam with the following (a == my response):
1. it's convenient - I can d/l my game to whatever computer I am on

a1. in return for convenience, you also accept a complete reliance on their service to continue playing anything purchased from them, as well as being totally dependent on them for the application of updates, patches or content. Check the Steam agreement - they give NO GUARANTEE as to the availability of their authentication or download services in the future. They go under, you're totally and completely screwed.

a2. in return for convenience, you give up a great deal of privacy. Steam will rummage about on your HDD and communicate its results to their server. You have the mother of all Trojan horses running on your PC for.... gaming convenience?

2. it's great exposure for developers

a1. developers also restrict the sales of their product to certain geographical regions - Steam pricing and availability changes depending on location.

a2. developers place themselves at the marketing mercy of Steam. If the boffins down at Steam aren't too chuffed with your game, you're pretty much boned. You trust the judgement of Steam as to what you want as a consumer? Look how well that sort of trust was rewarded when Microprose sold out.

3. it's great value for money

a1. Really? Paying 1-1 exchange rate for converting £ sterling or Euros to US$ is... good for the consumer?

a2. Steam can charge more for a game than the boxed version. Despite the complete lack of logistical support, packaging or manufacturing costs - getting a game froms Steam sometimes costs MORE than getting it from the shop!

1: It IS convenient.
a1: Aye, I bet on their service being alive. I can live with that.
a2: Yes, they can do whatever they want on my computer. So can Elliot or whoever makes any program that I run. Do you browse the internet with javascript enabled in the browser? Do you read pdf files from the web by the help of Adobe Reader? Are you sure you update flash player at every earliest opportunity? Good luck.

2: Developers do whatever they want. I decide whether I buy or not. Steam may or may not be a good idea for them, and buying through Matrix is convenient. Just one extra entry to my password db...

3: I have not found Steam particularly cheap. At my place, Steam is cheaper than full price games, but new "big" games are not full price. So big games are sometimes cheaper at big, consumer electronics stores. Old and new games may be cheaper at some online store. But once you factor the travel to store or postage, prices are rather even. Also, I have yet to find Steam out of stock, and I put negative value on the physical game packaging (box, disc), I don't want them.

So the main thing is: Its convenient.



Tree Dog -> RE: Steam? (4/5/2011 7:53:22 AM)

quote:

ORIGINAL: Kayoz
a1. Really? Paying 1-1 exchange rate for converting £ sterling or Euros to US$ is... good for the consumer?

a2. Steam can charge more for a game than the boxed version. Despite the complete lack of logistical support, packaging or manufacturing costs - getting a game froms Steam sometimes costs MORE than getting it from the shop!


You do realise that even games stores (the ones IRL, y'know, they still kinda exist) sell their games at this 1$=1€ rate, right ? Sometimes it costs even more than that.



Kayoz -> RE: Steam? (4/5/2011 11:51:23 PM)

quote:

ORIGINAL: Bingeling

1: It IS convenient.
a1: Aye, I bet on their service being alive. I can live with that.


There's a place you can get that sort of guaranteed, convenient service. A place where they regularly supply you with all the necessities of life - food, shelter, sanitation.

It's called jail. Sounds like you'd love it in there.

quote:

ORIGINAL: Bingeling

a2: Yes, they can do whatever they want on my computer. So can Elliot or whoever makes any program that I run. Do you browse the internet with javascript enabled in the browser? Do you read pdf files from the web by the help of Adobe Reader? Are you sure you update flash player at every earliest opportunity? Good luck.


You're confusing malicious intrusion of privacy with complete abrogation of your privacy.

There's also a great deal of difference between companies that publish and fix their vulnerabilities - and Steam, which has never offered any admissions or evaluations of security. If you honestly believe that Steam is hack-proof then I have a bridge I'd like to sell you.

quote:

ORIGINAL: Bingeling

2: Developers do whatever they want. I decide whether I buy or not. Steam may or may not be a good idea for them, and buying through Matrix is convenient. Just one extra entry to my password db...


Yes, that's the way the market works. Is that a wise decision on your part? That's another question...

quote:

ORIGINAL: Bingeling

So the main thing is: Its convenient.


So is jail.



Kayoz -> RE: Steam? (4/6/2011 12:02:36 AM)


quote:

ORIGINAL: Tree Dog

You do realise that even games stores (the ones IRL, y'know, they still kinda exist) sell their games at this 1$=1€ rate, right ? Sometimes it costs even more than that.


I'm sure you can find places which will offer you even more impressive exchange rates. That doesn't make it acceptable or justifiable.



cookie monster -> RE: Steam? (4/6/2011 1:21:46 AM)

I just used google shopping to buy Medal of Honor for £13, it's a powerful price comparitor

This is even cheaper than Steam, so while download and play now is convenient a good price comparision website can save you money



Tree Dog -> RE: Steam? (4/6/2011 1:38:41 AM)


quote:

ORIGINAL: Kayoz


quote:

ORIGINAL: Tree Dog

You do realise that even games stores (the ones IRL, y'know, they still kinda exist) sell their games at this 1$=1€ rate, right ? Sometimes it costs even more than that.


I'm sure you can find places which will offer you even more impressive exchange rates. That doesn't make it acceptable or justifiable.


But that makes Steam have acceptable prices compared to retailers.



Kayoz -> RE: Steam? (4/6/2011 4:27:25 PM)


quote:

ORIGINAL: Tree Dog


quote:

ORIGINAL: Kayoz


quote:

ORIGINAL: Tree Dog

You do realise that even games stores (the ones IRL, y'know, they still kinda exist) sell their games at this 1$=1€ rate, right ? Sometimes it costs even more than that.


I'm sure you can find places which will offer you even more impressive exchange rates. That doesn't make it acceptable or justifiable.


But that makes Steam have acceptable prices compared to retailers.


But it DOES make Steam a ripoff.



Bingeling -> RE: Steam? (4/6/2011 7:20:17 PM)


quote:

ORIGINAL: Kayoz

quote:

ORIGINAL: Bingeling

So the main thing is: Its convenient.


So is jail.

This thinking is so stupid it almost hurts. Could Steam steal my game? Sure. Could they go belly up and I lose my games? Sure. Do I have a major issue with that? No.

It is my choice. Steam does not limit my freedom. And if paranoid, I got much worse stuff to worry about, which I can't avoid as long as I am on the net or use a phone.



Kayoz -> RE: Steam? (4/6/2011 7:30:00 PM)


quote:

ORIGINAL: Bingeling

This thinking is so stupid it almost hurts.


With thinking such a painful act for you, I can only guess at your paracetamol intake. I shall endeavour to avoid causing you any further suffering.



J HG T -> RE: Steam? (4/6/2011 7:30:41 PM)

And the lesson today is: Nothing in this universe is perfect. You always have to make choices depending on your current situation.





bertipa -> RE: Steam? (4/8/2011 2:04:47 PM)

I use both.

Impulse mainly for GalCiv2, but I got also a sale for the three MOO and others.

Steam because buying just one licence I can play on Win7 and on the native Mac OSX also.
For example I got CIV 3 complete, CIV 4 complete, CIV 5 and the last two run on both personality of my schizoid computer.

For the rest, for me, it is just who propose the better deal when I'm there looking for something to buy.

Rig: iMac 24" 3.06 Ghz Nvidia graphics



Kayoz -> RE: Steam? (4/8/2011 2:30:18 PM)


quote:

ORIGINAL: bertipa

Rig: iMac 24" 3.06 Ghz Nvidia graphics


You have my most sincere commiserations.



Setekh -> RE: Steam? (4/8/2011 2:39:04 PM)

Love steam, biggest step forward in game distribution imo.
Also use impulse for titles like sins and GalCiv.

Boxed games are 20th century. People get all paranoid about not owning a hard copy but if something were to ever happen to these distributors there are laws in place to protect customers. they'd probably just release a patch to remove the steam checking DRM stuff.

no longer do I need to have cluttered shelves of games cases, no more paper manuals sitting around, no more having to protect my serials or takes games with me when i travel. simply log in to steam, and it's all there. With today's internet speeds even downloading large titles is an hour tops.



Crimguy -> RE: Steam? (4/11/2011 2:23:37 PM)

I am also in the Steam camp. The whole reason I visited this thread is because I saw Armada 2526 on sale on Steam, and wondered if DW is on Stram yet.

I know it's a possibility that Steam could fail, or go under. The only problem I ever had was when my Internet was down in it's entirety. I also think the client is a bit bit bloated and slow. However, when you have multiple computers its' convenience really shines.

I always thought digital river was the best. Steam, despite not being able to own a physical copy, is still pretty terrific.



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