|
Rainer -> Technical Support (8/14/2011 1:09:44 AM)
|
If you never had a chance to look into the Tech Support Forum - now is the time.
Why?
Because there is a shining example of the support provided by MichaelM.
The case:
A user (Bradley7735) experienced a Crash to Desktop (CTD) and reported 11 Aug 2011.
12 Aug 2011 MichaelM confirmes and provides an intermediate bug fix.
The same day I test this fix and find another glitch, and report.
The same day MichaelM asks for a save which I provide later that day.
13 Aug 2011 MichaelM provides another fix, which eliminates both problems (the initial one reported by Bradley, and the one I reported).
Case fixed and closed.
You can read all about it in the fairly short thread "CTD" in the Tech Forum.
While doing all this MichaelM was also busy to read and patiently answer questions in other threads within the Tech Forum, and probably other Forums as well.
Please join me in praising this fine gentleman for his achievements and determination.
EDIT: Cleared typoes.
PS: I should note that the fixes were needed for the ongoing technical Beta (1108p7). Has nothing to do with the released version (1106i).
|
|
|
|
