21pzr -> RE: Don't blame our virtual admirals...real ones are.... (1/17/2012 4:17:30 PM)
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Sandman: While I agree with most of what you are saying, but must disagree with some of it. Having seen the cruise industry from the inside, I know that the "mission" of the Captain, as defined by the company, is to manage the vessel to maximize revenue, not to act as a traditional vessel Master. For the four years I was with NCL, trying to make the US flag operation a success (which unfortunately didn't happen, 3 ships downgrading to 1 and losing hundreds of millions of dollars each year), the senior officers aboard the 3 vessels tried to change the cruise industry to the way the US merchant marine works, without success. While ultimate responsibility resides with the Captain, the Staff Captain performs the shipboard duties more common to a merchant vessel's Master. The companies actually do pay the Captain to worry about the guest's happiness. From what I've seen of the cruise industry, from personal experience and talking to others in the industry at different companies, the professional mariners in the Deck and Engine departments are considered to be second-class citizens to the Hotel department, and the vessel is really only considered to be a moving hotel, not a vessel. Is this right? Of course not. However, until the number of disasters like this one reach a level where the public will no longer pay to risk their lives on these ships, that is the mentality of the industry. Do the Coast Guards of various nations consider cruise ships to be ships or hotels? Ships, of course, and require the officers and crew to act accordingly, but they are only there once a year or so (unless the worst happens), while the company is at the end of the internet 24/7. Having worked aboard nearly every type of merchant ship out there (break bulk, container, RO/RO, tanker, bulker, cruise, and offshore installations), I can say that the cruise industry is unique in its adherence to the "guest experience" over operation of a vessel. This is one reason I left the cruise industry. An example of the way that safety regulations have lagged behind technology are the ship's lifeboats. The Oasis of the Seas, the largest cruise ship out there, carries 6000+ passengers, yet only has the industry standard 18 lifeboats, so each lifeboat is rated for 370 persons. The "captain" of this lifeboat, if ever needed, will be at best a 3rd Mate, or deck rating. In the US, you need a USCG license to operate a passenger vessel for more than 6 people. 370 people is not a boat, that is a small ship. Yet, the companies will not consider adding more, smaller, boats due to the increased capital cost, maintenance cost, and manning. One aspect of the industry that I did find interesting, and I don't believe it was limited to NCL, was the "pysch screening" that all officers were required to take. This turned out to be concerned with each candidates capability to see the big picture while being bombarded with details, and not with any professional maritime knowledge. This ability to continue to see the big picture, or "mission", is what I think Sandman is referring to, and is what is required of all seagoing officers, but obviously is not wide-spread, as the companies feel they need to screen for something that should have been instilled in the officer at the Academies. Bill
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