Lecivius -> RE: The Good The Bad & The Indifferent (1/23/2017 6:57:29 PM)
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ORIGINAL: Canoerebel Here's an apt analogy. In the 1990s, my law firm (it wasn't mine, but I worked there) transitioned to an automated telephone system. It kept track of the length of our telephone conversation by client and by matter. So, if I dialed the State Department of Labor and spoke to John Doe for 15 minutes about my client, Big Lizard Company, about it's application for an exemption for Gorns, the telephone system would record those 15 minutes under Client Big Lizard Company, Matter Gorn Exemption. Then my time and the expense of the long distance call was automatically billed to my client. To make that work, at the beginning of the call I had to enter the client number, the matter number, probably my grandmother's birth date and weight, and then the area code and telephone number. We met with the telephone technician for a training session as we converted over to their system. After ten minutes, my partner, Jimmy Dick Maddox (who served on the USS Paddle during WWII) said: "You mean I have to push 25 buttons to make a phone call?" That's all he said. Technology. [:D] Old, old, technology (I'm dating both of us, I worked on those [;)] ). That was called Forced Account Code Entry. Now it takes dialing 2-3 digits to make the call, log the type & time, and even add the time to a bill. Heck, if you have a decent admin, you can do it with the push of a button. You don't wanna be a lawyer. I want out of telecom. I have nightmares, too [sm=Christo_pull_hair.gif]
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