RE: Shadows Problem

RE: Shadows Problem (Full Version)

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Bingeling -> RE: Shadows Problem (5/23/2013 10:22:49 PM)
On my win 7. Control Panel - Administrative Toools EventViewer On the left, expand Windows Logs, select Appication. It should be sorted on time, and errors are not "information", and possibly red.

Antiscamp -> RE: Shadows Problem (5/23/2013 10:28:10 PM)
Yep, but I see no references to Distant Worlds at all.

Erik Rutins -> RE: Shadows Problem (5/23/2013 10:31:18 PM)
This is really acting like a dependency issue, just can't duplicate it here so far, while we we finally able to duplicate the other one.

Bingeling -> RE: Shadows Problem (5/23/2013 10:31:54 PM)
You should see two prefs files, and something like DWCrashLog if one exists. If the prefs are there, and no crash log, you are at the correct spot, and no log has been written.

rjord -> RE: Shadows Problem (5/23/2013 10:43:40 PM)
I am sure the tech guys here will be able to help you out......... if I was having the same issue I would probably try this - uninstall Distant worlds....... - Reinstall Distant Worlds - original...... check it loads new game ok - Install ROTS...... check it loads new game ok - Install Legends...... check it loads new game ok - Install Shadows...... see if it falls over with the message This would confirm that the issue only happens with Shadows and is not something happening since the last time you installed Legends

Antiscamp -> RE: Shadows Problem (5/23/2013 10:55:38 PM)
Yeah, I can't find a DWCrashLog in there. Though, it seems like I'm not the only one with this issue, although it is a rare one. I'll continue with this tomorrow. Thank you all for your help. It's time for me to go crash myself now [>:]

elliotg -> RE: Shadows Problem (5/23/2013 11:18:23 PM)
Hi Antiscamp You may have a similar problem to one of the other players, who seemed to have a missing, or broken installation of Windows Management Instrumentation. Can you please check whether you have Windows Management Instrumentation service running on your machine? To check this open Control Panel > Administrative Tools > Services. In the list of services you should look for one named "Windows Management Instrumentation". The status column should say "Started". If this is present in the list but not started, please click the "Start" link to the left of the services list. If Shadows still will not start and you receive the same error, then you may have a broken installation of WMI. You can use the tool at this link to fix it: http://windowsxp.mvps.org/repairwmi.htm If "Windows Management Instrumentation" does not exist in the services list then you will need to enable it in Windows. Let us know how you get on. Thanks Elliot

Antiscamp -> RE: Shadows Problem (5/24/2013 5:51:31 AM)
It says Windows Management Instrumentation is started. I tried the tool at the link you provided with the following results. I ran the script file I got in the download. A black command prompt flickered on-screen; nothing more. I then used the commands in the command prompt as the link states (net stop winmgmt and net start winmgmt). I tried starting the game. I still have the same issue. Here is the full error message I get quote: See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************ Exception Text ********** System.OutOfMemoryException: Insufficient memory to continue the execution of the program. at System.Management.ThreadDispatch.Start() at System.Management.ManagementScope.Initialize() at System.Management.ManagementObjectSearcher.Initialize() at System.Management.ManagementObjectSearcher.Get() at DistantWorlds.Main.QovDaMG4NNoGJnFBIIs(Object ) at DistantWorlds.Main.BuIfb8N6x9() at DistantWorlds.Main.H3ufw2hEVj(Boolean ) at DistantWorlds.Main.wiRflNObcd() at DistantWorlds.Main.Ignite(Game game, String currentFileName) at DistantWorlds.Start.GxptdaRabB(Game ) at DistantWorlds.Start.Npp9mNwZvC() at DistantWorlds.Start.x1e9LNjNrl(Object , LinkLabelLinkClickedEventArgs ) at System.Windows.Forms.LinkLabel.OnLinkClicked(LinkLabelLinkClickedEventArgs e) at System.Windows.Forms.LinkLabel.OnMouseUp(MouseEventArgs e) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Label.WndProc(Message& m) at System.Windows.Forms.LinkLabel.WndProc(Message& msg) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ********** Loaded Assemblies ********** mscorlib Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll ---------------------------------------- _ Assembly Version: 0.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/mscorlib/v4.0_4.0.0.0__b77a5c561934e089/mscorlib.dll ---------------------------------------- DistantWorlds Assembly Version: 1.9.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/mscorlib/v4.0_4.0.0.0__b77a5c561934e089/mscorlib.dll ---------------------------------------- System Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- System.Drawing Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll ---------------------------------------- System.Windows.Forms Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll ---------------------------------------- DistantWorlds.Controls Assembly Version: 1.9.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/mscorlib/v4.0_4.0.0.0__b77a5c561934e089/mscorlib.dll ---------------------------------------- DistantWorlds.Types Assembly Version: 1.9.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/mscorlib/v4.0_4.0.0.0__b77a5c561934e089/mscorlib.dll ---------------------------------------- Microsoft.Xna.Framework Assembly Version: 4.0.0.0 Win32 Version: 4.0.30901.0 built by: xnabldr CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/Microsoft.Xna.Framework/v4.0_4.0.0.0__842cf8be1de50553/Microsoft.Xna.Framework.dll ---------------------------------------- Microsoft.Xna.Framework.Graphics Assembly Version: 4.0.0.0 Win32 Version: 4.0.30901.0 built by: xnabldr CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/Microsoft.Xna.Framework.Graphics/v4.0_4.0.0.0__842cf8be1de50553/Microsoft.Xna.Framework.Graphics.dll ---------------------------------------- Microsoft.DirectX.DirectSound Assembly Version: 1.0.2902.0 Win32 Version: 5.04.00.2904 CodeBase: file:///C:/Windows/assembly/GAC/Microsoft.DirectX.DirectSound/1.0.2902.0__31bf3856ad364e35/Microsoft.DirectX.DirectSound.dll ---------------------------------------- AxInterop.WMPLib Assembly Version: 1.0.0.0 Win32 Version: 1.0.0.0 CodeBase: file:///C:/Matrix%20Games/Distant%20Worlds/AxInterop.WMPLib.DLL ---------------------------------------- Interop.WMPLib Assembly Version: 1.0.0.0 Win32 Version: 1.0.0.0 CodeBase: file:///C:/Matrix%20Games/Distant%20Worlds/Interop.WMPLib.DLL ---------------------------------------- System.Deployment Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Deployment/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Deployment.dll ---------------------------------------- System.Core Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll ---------------------------------------- Microsoft.VisualBasic Assembly Version: 10.0.0.0 Win32 Version: 11.0.50709.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualBasic/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll ---------------------------------------- System.Management Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll ---------------------------------------- PresentationCore Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/PresentationCore/v4.0_4.0.0.0__31bf3856ad364e35/PresentationCore.dll ---------------------------------------- WindowsBase Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll ---------------------------------------- Microsoft.DirectX Assembly Version: 1.0.2902.0 Win32 Version: 5.04.00.2904 CodeBase: file:///C:/Windows/assembly/GAC/Microsoft.DirectX/1.0.2902.0__31bf3856ad364e35/Microsoft.DirectX.dll ---------------------------------------- ********** JIT Debugging ************ To enable just-in-time (JIT) debugging, the .config file for this application or computer (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled. For example: <configuration> <system.windows.forms jitDebugging="true" /> </configuration> When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box.

elliotg -> RE: Shadows Problem (5/24/2013 6:14:49 AM)
Hi Antiscamp This problem you are encountering appears to be a bug in Windows as described here: http://brooke.blogs.sqlsentry.net/2010/02/win32service-memory-leak.html We will be changing this piece of code in the next update so that it no longer uses this Windows component. However in the meantime you could try stopping and restarting the Windows Management Instrumentation service in Control Panel > Administrative Tools > Services. This should free up it's excessive memory use and thus hopefully give you better results when you start Distant Worlds. Thanks Elliot quote: ORIGINAL: Antiscamp It says Windows Management Instrumentation is started. I tried the tool at the link you provided with the following results. I ran the script file I got in the download. A black command prompt flickered on-screen; nothing more. I then used the commands in the command prompt as the link states (net stop winmgmt and net start winmgmt). I tried starting the game. I still have the same issue. Here is the full error message I get quote: See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************ Exception Text ********** System.OutOfMemoryException: Insufficient memory to continue the execution of the program. at System.Management.ThreadDispatch.Start() at System.Management.ManagementScope.Initialize() at System.Management.ManagementObjectSearcher.Initialize() at System.Management.ManagementObjectSearcher.Get() at DistantWorlds.Main.QovDaMG4NNoGJnFBIIs(Object ) at DistantWorlds.Main.BuIfb8N6x9() at DistantWorlds.Main.H3ufw2hEVj(Boolean ) at DistantWorlds.Main.wiRflNObcd() at DistantWorlds.Main.Ignite(Game game, String currentFileName) at DistantWorlds.Start.GxptdaRabB(Game ) at DistantWorlds.Start.Npp9mNwZvC() at DistantWorlds.Start.x1e9LNjNrl(Object , LinkLabelLinkClickedEventArgs ) at System.Windows.Forms.LinkLabel.OnLinkClicked(LinkLabelLinkClickedEventArgs e) at System.Windows.Forms.LinkLabel.OnMouseUp(MouseEventArgs e) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Label.WndProc(Message& m) at System.Windows.Forms.LinkLabel.WndProc(Message& msg) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ********** Loaded Assemblies ********** mscorlib Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll ---------------------------------------- _ Assembly Version: 0.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/mscorlib/v4.0_4.0.0.0__b77a5c561934e089/mscorlib.dll ---------------------------------------- DistantWorlds Assembly Version: 1.9.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/mscorlib/v4.0_4.0.0.0__b77a5c561934e089/mscorlib.dll ---------------------------------------- System Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- System.Drawing Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll ---------------------------------------- System.Windows.Forms Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll ---------------------------------------- DistantWorlds.Controls Assembly Version: 1.9.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/mscorlib/v4.0_4.0.0.0__b77a5c561934e089/mscorlib.dll ---------------------------------------- DistantWorlds.Types Assembly Version: 1.9.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/mscorlib/v4.0_4.0.0.0__b77a5c561934e089/mscorlib.dll ---------------------------------------- Microsoft.Xna.Framework Assembly Version: 4.0.0.0 Win32 Version: 4.0.30901.0 built by: xnabldr CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/Microsoft.Xna.Framework/v4.0_4.0.0.0__842cf8be1de50553/Microsoft.Xna.Framework.dll ---------------------------------------- Microsoft.Xna.Framework.Graphics Assembly Version: 4.0.0.0 Win32 Version: 4.0.30901.0 built by: xnabldr CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/Microsoft.Xna.Framework.Graphics/v4.0_4.0.0.0__842cf8be1de50553/Microsoft.Xna.Framework.Graphics.dll ---------------------------------------- Microsoft.DirectX.DirectSound Assembly Version: 1.0.2902.0 Win32 Version: 5.04.00.2904 CodeBase: file:///C:/Windows/assembly/GAC/Microsoft.DirectX.DirectSound/1.0.2902.0__31bf3856ad364e35/Microsoft.DirectX.DirectSound.dll ---------------------------------------- AxInterop.WMPLib Assembly Version: 1.0.0.0 Win32 Version: 1.0.0.0 CodeBase: file:///C:/Matrix%20Games/Distant%20Worlds/AxInterop.WMPLib.DLL ---------------------------------------- Interop.WMPLib Assembly Version: 1.0.0.0 Win32 Version: 1.0.0.0 CodeBase: file:///C:/Matrix%20Games/Distant%20Worlds/Interop.WMPLib.DLL ---------------------------------------- System.Deployment Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Deployment/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Deployment.dll ---------------------------------------- System.Core Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll ---------------------------------------- Microsoft.VisualBasic Assembly Version: 10.0.0.0 Win32 Version: 11.0.50709.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualBasic/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll ---------------------------------------- System.Management Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll ---------------------------------------- PresentationCore Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/PresentationCore/v4.0_4.0.0.0__31bf3856ad364e35/PresentationCore.dll ---------------------------------------- WindowsBase Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll ---------------------------------------- Microsoft.DirectX Assembly Version: 1.0.2902.0 Win32 Version: 5.04.00.2904 CodeBase: file:///C:/Windows/assembly/GAC/Microsoft.DirectX/1.0.2902.0__31bf3856ad364e35/Microsoft.DirectX.dll ---------------------------------------- ********** JIT Debugging ************ To enable just-in-time (JIT) debugging, the .config file for this application or computer (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled. For example: <configuration> <system.windows.forms jitDebugging="true" /> </configuration> When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box.

Antiscamp -> RE: Shadows Problem (5/24/2013 6:22:46 AM)
OK. Then I will be waiting for the next update. Stopping the Windows Management Instrumentation doesn't yield any different results though. Thanks for your help anyway.

Erik Rutins -> RE: Shadows Problem (5/24/2013 8:01:51 PM)
Please try the new hotfix here and let us know ASAP if it resolves the issue for you. http://www.matrixgames.com/forums/tm.asp?m=3331949

Antiscamp -> RE: Shadows Problem (5/24/2013 9:09:43 PM)
It fixes my issue. I'm in-game right now. I've started both the tutorial and generated an entirely new galaxy with 700 stars without any sort of problems. Thank you to the Distant Worlds development team for your quick and dedicated responses and for the hotfix. Thank you also to all community members who have helped out!

Erik Rutins -> RE: Shadows Problem (5/24/2013 9:16:47 PM)
Outstanding, enjoy. [8D]

AlPhi -> RE: Shadows Problem (5/24/2013 9:39:09 PM)
Erik, please be aware that having the Hotfix 1.9.0.1 update installed makes the Updater on the splash screen try to download the original 1.9.0.0 exe version as an update - which fails naturally. Not an issue but it may confuse some people.

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