Black map (Full Version)

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At Ease -> Black map (9/24/2013 6:04:26 PM)

have game running but don't seen to have the relief map...just black map with country borders.checked relief map in options but no show...is it me?lol




At Ease -> RE: Black map (9/24/2013 6:06:46 PM)

sorry post in wrong area



ComDev -> RE: Black map (9/24/2013 6:43:18 PM)

Would be great if you could post a screenshot [8D]

Thanks!



Erik Rutins -> RE: Black map (9/24/2013 6:56:12 PM)


quote:

ORIGINAL: At Ease
have game running but don't seen to have the relief map...just black map with country borders.checked relief map in options but no show...is it me?lol


A screenshot would indeed help. If you zoom in and out, any change? Could you post a DxDiag for us please?

http://www.matrixgames.com/forums/tm.asp?m=3416272

Regards,

- Erik




ExMachina -> RE: Black map (9/25/2013 5:19:54 PM)

I had the opposite last night--map went to white. It was the first ASW Tutorial and right when I killed the Red sub the display area went white and than gradually faded to dark. Moving the zoom in and out eventually brought the map back.

FYI, I then replayed the Tutorial and I could not repeat the white screen.



Redmarkus5 -> RE: Black map (9/27/2013 4:22:42 PM)

Just black map here. Same in all zooms. Rebooted PC and no change.

[image]local://upfiles/27287/CE7C01691D0B40B2B76FC339232B14F3.jpg[/image]



Erik Rutins -> RE: Black map (9/27/2013 5:32:17 PM)

Hi RedMarkus,

Could you post a DxDiag for us as well please?

Regards,

- Erik



Redmarkus5 -> RE: Black map (9/27/2013 6:05:35 PM)


quote:

ORIGINAL: Erik Rutins

Hi RedMarkus,

Could you post a DxDiag for us as well please?

Regards,

- Erik


Hi Erik - Sure but how do I do that?



Erik Rutins -> RE: Black map (9/27/2013 6:48:36 PM)

Please see the instructions here:

http://www.matrixgames.com/forums/tm.asp?m=3416272



Redmarkus5 -> RE: Black map (9/28/2013 6:21:09 PM)

Hi Erik. Dxdiag attached



Redmarkus5 -> RE: Black map (10/1/2013 4:38:05 PM)

Wow. I only posted 3 days ago and already my black map issue is near the bottom of Page 2... Any news on the resolution as I can't play the game at all ATM?



jpkoester1 -> RE: Black map (10/1/2013 5:06:09 PM)

They have acknowledged the issie, asked for additional information and as long as they are silent I suspect they are working on fixing the issue instead of posting to this thread. I am sure if they need additional infos or if they have a fix worked out they'll give you an update.

Regards,
JP



Redmarkus5 -> RE: Black map (10/4/2013 4:18:05 PM)

quote:

ORIGINAL: jpkoester1

They have acknowledged the issie, asked for additional information and as long as they are silent I suspect they are working on fixing the issue instead of posting to this thread. I am sure if they need additional infos or if they have a fix worked out they'll give you an update.

Regards,
JP


Oh, right. Silly of me to think that my sixty bucks is important enough to get a reply to my bug report! I will take your advice to shut up and go away now. (Note to self - must keep quiet about any problems with products you have paid good money for).



Dimitris -> RE: Black map (10/4/2013 4:35:33 PM)

Can you please re-download and re-install the game? I recall this happening once (just once) when there was a problem with the map tiles because of a corrupted download.

Thanks!



jpkoester1 -> RE: Black map (10/4/2013 4:44:03 PM)

I see 3 replys from representatives of Matrixgames and one direct reply from one of the Command developers in this thread alone. All tryin to fix your problem. To be honest, I don't see a reason for you to complain about not being taken seriously, although I certainly understand that you are upset about your Problem. Additionally, I did not tell you to shut up, I merely wanted to point out that they are apparently working on the problem. Lastly I am neither a Matrix representative, nor do I represent the Command developers, just me offering my personal opinion. Feel free to ignore it and continue demanding more personal attention to your problem.

Regards,
JP



Redmarkus5 -> RE: Black map (10/8/2013 4:36:39 PM)


quote:

ORIGINAL: Sunburn

Can you please re-download and re-install the game? I recall this happening once (just once) when there was a problem with the map tiles because of a corrupted download.

Thanks!


Thanks - I'll try that. I didn't realise I could re-download as I've never needed to in the past.



Dimitris -> RE: Black map (10/19/2013 4:22:30 PM)

Any update on this?



Dimitris -> RE: Black map (10/21/2013 9:08:07 AM)

bump



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