Using Coupon Codes or Gift Cards (Full Version)

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IainMcNeil -> Using Coupon Codes or Gift Cards (3/14/2014 11:24:47 AM)

If you have a coupon code or gift card here is how it works.

* Select the games you want to buy and add them to your cart
* On the checkout page you'll see a box labelled "Coupon Code"
* Enter your code in this box and click "Recalculate"
* The price will update to show the new price

Please remember you cannot use a coupon code or gift card in conjunction with any other coupon code or gift card. The system only allows one coupon per order.

If you have any questions please let us know.



blackthree -> RE: Using Coupon Codes or Gift Cards (10/6/2014 3:21:01 PM)

thanks for your information, very helpfull



OrpBde -> RE: Using Coupon Codes or Gift Cards (4/5/2015 9:15:35 AM)

how do you empty the cart if you dont want the game.



IainMcNeil -> RE: Using Coupon Codes or Gift Cards (4/7/2015 8:31:07 AM)

You should be able to click on a little trash icon or reduce the number to 0. If its the only item in the cart there is a bug in Plimus that means it sometimes wont let you remove it till you add something else. They've not been able to fix it for some reason so for this and various other reasons we are stripping out their cart and developing our own.



waltero -> RE: Using Coupon Codes or Gift Cards (1/1/2016 8:46:11 PM)

Hello, Are the coupons good for one year? I do not see an expiration date?
Can I expect to get a "Birthday" coupon every year or every seven years?
Can I use a coupon to purchase other 'on sale' items?




rickier65 -> RE: Using Coupon Codes or Gift Cards (1/2/2016 6:37:30 PM)


quote:

ORIGINAL: waltero
........
Can I use a coupon to purchase other 'on sale' items?



I used my coupon to purse from the holiday sale catalog.

Rick




waltero -> RE: Using Coupon Codes or Gift Cards (1/31/2016 7:21:03 AM)

No purchase yet.



waltero -> RE: Using Coupon Codes or Gift Cards (2/4/2016 5:12:51 PM)

I think I'll hold on to mine until the next one comes out.
Putting the nonexistent expiration date to the test...that'll teach em!





Hotschi -> RE: Using Coupon Codes or Gift Cards (2/19/2016 7:47:15 PM)

The anniversary coupons are valid for up to 60 days - somehow;

You have 30 days for retrieving the coupon code, then the code is valid for another 30 days.



waltero -> RE: Using Coupon Codes or Gift Cards (2/20/2016 12:34:16 AM)

quote:

ORIGINAL: Hotschi

The anniversary coupons are valid for up to 60 days - somehow;

You have 30 days for retrieving the coupon code, then the code is valid for another 30 days.


DOH!

That is not the way it was explained to me. I was told "once I redeem my coupon I have 30 days"







Hotschi -> RE: Using Coupon Codes or Gift Cards (2/23/2016 6:38:20 PM)

Yes, for using the coupon you have 30 days - but look at the last line in the e-mail you got. In my case, I got the e-mail whith the link to the coupon on Jan 19, and here's the last line in my e-mail;

quote:

This offer will expire on 2/18/2016


I clicked the link for the coupon on Feb 16 - and then I read this;

quote:

Your coupon is valid for 30 days so don’t delay. Enjoy your great new games!


In other words, I have time until March 16.




waltero -> RE: Using Coupon Codes or Gift Cards (2/23/2016 10:09:33 PM)

I see no such thing. I received mine back in Nov. I think it might have been an after thought (expiration date). No matter. I will cross that bridge when I come to it.



emilyggg -> RE: Using Coupon Codes or Gift Cards (2/24/2016 9:34:18 AM)

i want a code ? where to get it.



IainMcNeil -> RE: Using Coupon Codes or Gift Cards (2/25/2016 1:32:19 PM)

You get awarded them for various things such as helping out in a beta test, long service etc.



Budge4 -> RE: Using Coupon Codes or Gift Cards (2/28/2016 8:38:52 AM)

I have a 41% off anniversary code and am trying to buy Tigers on the Hunt, but coupon code message comes up at top of screen as not being recognised.

I had a problem with receiving coupon code in the first place, and Matrix resolved it by sending me a new email with link to receive code, this seemed to work fine the second time.

But now im trying to buy something the code is not being recognised, don't think the coupon code is actually showing in my Matrix Account either.



zakblood -> RE: Using Coupon Codes or Gift Cards (2/28/2016 9:34:51 AM)

Just open a tech support ticket or contact http://www.matrixgames.com/support/ with your problem and they will provide you with more help on it, it maybe just a popup issue or browser etc



Missouri_Rebel -> RE: Using Coupon Codes or Gift Cards (2/29/2016 1:55:33 AM)


quote:

ORIGINAL: Budge4

I have a 41% off anniversary code and am trying to buy Tigers on the Hunt, but coupon code message comes up at top of screen as not being recognised.

I had a problem with receiving coupon code in the first place, and Matrix resolved it by sending me a new email with link to receive code, this seemed to work fine the second time.

But now im trying to buy something the code is not being recognised, don't think the coupon code is actually showing in my Matrix Account either.



Im having the exact same problem. Help Ticket sent and 1 reply but not fixed.



Budge4 -> RE: Using Coupon Codes or Gift Cards (2/29/2016 10:07:47 AM)

Ive had it sorted now thanks to Joe in support. The problem was that 41%- was first part of my coupon code, I was leaving that part of code off

Have now bought Tigers on the Hunt with 41% off.



albanchris -> RE: Using Coupon Codes or Gift Cards (3/29/2016 1:22:44 PM)

I've just had a coupon code for 21% discount for 6 years membership. If I use it to buy a game from slitherine store, will I get a steam code for the game? Im planning on buying polaris sector which does exist on steam, but really, for the sake of tidyness and convenience id buy the steam version even at 20% more. Just checking to see what i will get before i press buy.



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