[FIXED] Unable to load game after update (Full Version)

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ctboe1_slith -> [FIXED] Unable to load game after update (12/17/2014 5:33:18 PM)

EDIT: See solution here: http://www.matrixgames.com/forums/fb.asp?m=3763098

I'm unable to load the game after update. I get an error that reads: Failed to load Lua!Error: Unable to load DLL 'lua52' the specified module could not be found. (Exception from HRESULT: 0x8007007E)

What do I need to do to be able to load the game.




Meroka37 -> RE: Unable to load game after update (12/17/2014 5:40:30 PM)

I had a similar problem and I installed the VS 2012 redistributables

http://www.microsoft.com/en-us/download/details.aspx?id=30679

I installed it and it was solved, not sure if it will work for you...



ctboe1_slith -> RE: Unable to load game after update (12/17/2014 6:00:24 PM)

I installed the Microsoft update, and it still does not work. I've tried installing the new patch 3 times now and continue to get the same error message. The only thing else I can think of is a complete reinstall, but then I would lose the DB and added scenarios, wouldn't I.



comsubpac -> RE: Unable to load game after update (12/17/2014 6:01:42 PM)

the dll should have been included. maybe your anti virus program interfered. try reinstalling with deactivated anti virus program.




FrancescoT58 -> RE: Unable to load game after update (12/17/2014 6:07:59 PM)

Hi Meroka37,
when I go to that web site after clicking download gives me 3 files, do I download all of them ? Thanks



comsubpac -> RE: Unable to load game after update (12/17/2014 6:10:59 PM)

LUA isnt part of any microsoft redistributables as far as i know.
Make a clean reinstall with your anti virus programm turned off.



Dimitris -> RE: Unable to load game after update (12/17/2014 6:12:23 PM)

Hello,

Can you please check that a file "lua52.dll" is on the same folder as the main Command executable?

Thanks!



FrancescoT58 -> RE: Unable to load game after update (12/17/2014 6:15:13 PM)

Hi Sunburn,
checked the folder and have keralua, lua5.1, lua51 and lua52 ddl's
thanks



guderian68 -> RE: Unable to load game after update (12/17/2014 6:18:01 PM)

same problem for me



JocMeister -> RE: Unable to load game after update (12/17/2014 6:19:23 PM)

lua52.dll is in my main game folder (same as command.exe)



antonyo -> RE: Unable to load game after update (12/17/2014 6:20:33 PM)

same problem for me



comsubpac -> RE: Unable to load game after update (12/17/2014 6:20:57 PM)


quote:

ORIGINAL: JocMeister

lua52.dll is in my main game folder (same as command.exe)


what about the other .dlls?



JocMeister -> RE: Unable to load game after update (12/17/2014 6:25:36 PM)

quote:

ORIGINAL: comsubpac
what about the other .dlls?


They are there as well (4 of them).

Tried reinstalling with AV OFF. Still the same problem.



Dimitris -> RE: Unable to load game after update (12/17/2014 6:26:29 PM)

Hi all,

Can you please try to install the VS2012 redistributable (as indicated here: http://www.matrixgames.com/forums/fb.asp?m=3762893)

And tell us if this resolves the issue for you.

Also, on your response please indicate your Windows version and whether it is 32- or 64-bit version.

Thank you!



ctboe1_slith -> RE: Unable to load game after update (12/17/2014 6:26:41 PM)

I have the same folders for lua52.dll in the main folder along with the command executable, I also have the other lua files listed by ftroianno above, also in the same main command folder as the executable.



JocMeister -> RE: Unable to load game after update (12/17/2014 6:28:25 PM)


quote:

ORIGINAL: Sunburn

Hi all,

Can you please try to install the VS2012 redistributable (as indicated here: http://www.matrixgames.com/forums/fb.asp?m=3762893)

And tell us if this resolves the issue for you.

Also, on your response please indicate your Windows version and whether it is 32- or 64-bit version.

Thank you!


Tried that before I tried resinstalling. No luck. [:(]

Win 7 64-bit.



ctboe1_slith -> RE: Unable to load game after update (12/17/2014 6:29:10 PM)

I installed the microsoft vs2012 redistributable in the 64 bit version, and it does not work for me still.



Dimitris -> RE: Unable to load game after update (12/17/2014 7:05:25 PM)

Okay, let's try something else.

Can you please download the attached zip file and unzip its contents to your Command folder (ie. the one where Command.exe is located). These are the Lua DLLs from a "known good" installation. Again please let us know of your OS version and whether this solves the issue for you.

Thanks!



Dannyp19 -> RE: Unable to load game after update (12/17/2014 7:09:20 PM)


quote:

ORIGINAL: Sunburn

Okay, let's try something else.

Can you please download the attached zip file and unzip its contents to your Command folder (ie. the one where Command.exe is located). These are the Lua DLLs from a "known good" installation. Again please let us know of your OS version and whether this solves the issue for you.

Thanks!



Sorry no joy.
Win7 64bit



antonyo -> RE: Unable to load game after update (12/17/2014 7:11:48 PM)

No work



comsubpac -> RE: Unable to load game after update (12/17/2014 7:12:55 PM)

Are you starting the program using the .exe directly from that directory?



Dannyp19 -> RE: Unable to load game after update (12/17/2014 7:19:42 PM)


quote:

ORIGINAL: comsubpac

Are you starting the program using the .exe directly from that directory?



Doesnt work either way



comsubpac -> RE: Unable to load game after update (12/17/2014 7:26:19 PM)

hmmm, one of the things above usually helped when someone had that error with other games... maybe you should try a clean installation in a different directory.
Steam or Boxed Version?



Dannyp19 -> RE: Unable to load game after update (12/17/2014 7:32:54 PM)


quote:

ORIGINAL: comsubpac

hmmm, one of the things above usually helped when someone had that error with other games... maybe you should try a clean installation in a different directory.
Steam or Boxed Version?



Box version



ctboe1_slith -> RE: Unable to load game after update (12/17/2014 7:52:03 PM)

No replacing my lua files did not work for me either. Still the same error message,



orca -> RE: Unable to load game after update (12/17/2014 8:31:23 PM)

I did the troubleshooting as above but having the same issues. Running on Mac with vmware. Windows 7 pro 32 bit



guderian68 -> RE: Unable to load game after update (12/17/2014 8:41:37 PM)

no for me also. Both reinstalling and using yours lula ddl. Win7 64 bit home ed.



Sardaukar -> RE: Unable to load game after update (12/17/2014 8:47:54 PM)

Try this:

http://www.matrixgames.com/forums/tm.asp?m=3762880

Hi all,
hope have a fix for all having the lua issue. Had same issue and tried all solution posted here including the vs2012. Have win7 bit64 so downloaded the vsu..x64 ver. but still having issue. Then while searching I checked the program list under control panel and all the visual c++ had the x86 version. so to make story short installed the x86 version from the vs2012 and the program is working !!!! hope this will work for you all. ciao
Francesco



Tomcat84 -> RE: Unable to load game after update (12/17/2014 8:48:24 PM)

Guys, try installing the X86 redistributable, even though you have a 64 bit computer. You should have both x64 and x86 installed.

from this link

http://www.microsoft.com/en-us/download/details.aspx?id=30679

Dont need 2013.

here's what your installed programs list should look like, red outline is the one that fixed this for me in closed beta.

[image]http://bmetz2.home.xs4all.nl/images/command/luaerror4.jpg[/image]




ctboe1_slith -> RE: Unable to load game after update (12/17/2014 9:04:39 PM)

This worked great, thanks Tomcat!



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