Black screen after combat resolution (Full Version)

All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the West >> Tech Support



Message


AdmiralFatcat -> Black screen after combat resolution (12/18/2014 2:19:40 AM)

At the end of each combat my screen goes black for a couple of seconds and the info bar at the top says "program not responding". I don't get to see the message telling me what the combat result was. Everything seems fine and I can continue but does the same thing with the next combat. I have 2 computers that I run the game on. My ASUS 17" has an i7 processor and an NVIDIA graphics processor (this is the one with the problem). My other computer is an ASUS 15" with an i5 processor and the standard Intel graphics processor. Any ideas as to why this might be happening?

Thanks for any help with this.





Baelfiin -> RE: Black screen after combat resolution (12/18/2014 2:32:13 AM)

Laptops with 17" having NVidia add in card? Windows 8?





AdmiralFatcat -> RE: Black screen after combat resolution (12/18/2014 2:38:15 AM)

Sorry forgot to add that both computers have Windows 8.1 and yes the 17" is an ASUS Republic of Gamers gaming laptop with NVIDIA GeForce GTX 660M graphics processor.




Helpless -> RE: Black screen after combat resolution (12/18/2014 11:02:08 AM)

Can you please provide more details how to reproduce it? Do you get them after each battle? Are these ground battles?

Uploading the save could help us to reproduce it. Thanks.




Massattack -> RE: Black screen after combat resolution (12/18/2014 2:02:53 PM)

I am having the same fault, playing Husky intro as Allies human v Axis computer. The black screens appeared after axis turn combat resolution, preventing the reading of the combat results. (Able to access this info after from the commanders report)

My laptop is HP Pavilion, Windows 7 Home Premium, AMD dual core M620 2.5ghz, Video ATI Mobility Radeon HD 4530 series.

Sorry did not save, will do so in my next gaming session.

Regards.




Massattack -> RE: Black screen after combat resolution (12/18/2014 4:40:29 PM)

Attached a save just after experiencing the black screen. Actually it was the Allied combat turn, so my memory in the post above may be mistaken. The attack was 3rd US Inf Division into hex 146/292. Hope this helps.
Regards




Helpless -> RE: Black screen after combat resolution (12/18/2014 6:12:05 PM)

Am I get it right that you see black screen during amphib resolution? Afaik, map refresh is somehow different in order to hide Allied units for the German players.




AdmiralFatcat -> RE: Black screen after combat resolution (12/18/2014 8:31:53 PM)

I am playing the Allies and the black screen shows up after each ground battle. I checked again today and the problem doesn't start until I have fought a few battles first, then it begins. It is also starting to do it on my other computer also after a few battles. The black screen appears just before you see the final battle resolution. When the screen comes back you can continue with the next battle. I believe I've checked all my settings and don't see anything that seems to be incorrect.




Helpless -> RE: Black screen after combat resolution (12/18/2014 8:56:35 PM)

Can you post your preference settings? Thanks.




AdmiralFatcat -> RE: Black screen after combat resolution (12/18/2014 9:03:09 PM)

How do you copy that info? If it matters, my settings are the default settings. I have not made any changes to them.




Helpless -> RE: Black screen after combat resolution (12/18/2014 9:11:13 PM)

Ok, I'll try to reproduce it with default settings. Does it show up immediately on the first battle or you need to run it for some time before it goes black?




AdmiralFatcat -> RE: Black screen after combat resolution (12/18/2014 9:16:30 PM)

It takes a few battle before it begins to appear. Not too many though, maybe around 6 or so.




ratprince -> RE: Black screen after combat resolution (12/19/2014 5:37:12 PM)

Exact problem as well




AdmiralFatcat -> RE: Black screen after combat resolution (12/19/2014 7:57:53 PM)

I think I finally figured it out. In the Options screen I changed from Windowed to Full Screen mode and I have been playing for about 3 hours now with no black screen appearing. Either the game or my computer doesn't like Windowed mode. If anyone else is having this problem just change to Full Screen.




Shadowbane -> RE: Black screen after combat resolution (12/20/2014 4:28:04 AM)

same issue when I attack with SS divisions only.

complete crash of game to lap top




Helpless -> RE: Black screen after combat resolution (12/20/2014 5:53:36 AM)

quote:

ORIGINAL: Shadowbane

same issue when I attack with SS divisions only.

complete crash of game to lap top



It doesn't sound as the same. Does it always crash for you in the particular battle? Can you provide a save? Thanks.




Massattack -> RE: Black screen after combat resolution (12/20/2014 3:43:27 PM)

I changed from Windows to full screen mode, and have had a few hours play with no more black screen. Incidentally the game now skips the excellent intro video and goes straight to load screen. My intro video had been playing with a lot of stutter in both sound and video, not sure if this is a problem with the windows mode as well.
Regards.




Helpless -> RE: Black screen after combat resolution (12/20/2014 3:52:20 PM)

quote:

My intro video had been playing with a lot of stutter in both sound and video, not sure if this is a problem with the windows mode as well.


It starting to look as some compatibility issue. Video and sound play very well for me on very old machine.

Can you try the following, set game to run in window mode again. Copy \dat\sound folder to something else (disable sounds) and see if you still have black window. Thanks.




gerardo -> RE: Black screen after combat resolution (12/21/2014 12:40:32 PM)

I'm having a similar problem. During the AI turn the program hangs for 5-10 seconds, the screen turns black and the message 'WitW is not responding' appears. But if i wait, it evemtually starts running angain and the turn end correctly.




Baelfiin -> RE: Black screen after combat resolution (12/21/2014 1:39:11 PM)

That's a windows issue, the game is running but using all of your resources, so Windows thinks it is not responding because it is not refreshing the display.




Helpless -> RE: Black screen after combat resolution (12/21/2014 1:51:06 PM)

In fact it not responding window during AI turn is a game issue, but it very variable and depends on the CPU power.

Initial problem with black outs after the battles is something different and so far I can't replicate it.




Massattack -> RE: Black screen after combat resolution (12/21/2014 2:49:02 PM)

Hmmm, not much luck. I removed the sound folder and reverted to windowed mode, replayed a turn of Husky from my saved file. I managed to play a good series of deliberate and hasty attacks with no sign of the black screen. I then restored the sound folder, replayed another similar turn of Husky, and was unable to experience the black screens!!!. For the last day or so I have been playing a campaign game in full screen mode and have had no black screens after combat with this.
Regards.




Page: [1]

Valid CSS!




Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI
1.609375