Solved: Download latest patch but game crashes (Full Version)

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conjotter -> Solved: Download latest patch but game crashes (11/20/2015 1:25:28 AM)

Hi.

I downloaded the new patch and it seems to have installed.

But when I choose a scenario or the tutorial the games crashes.

The game worked fine before I updated it today (Nov. 19)

Any suggestions?




e_barkmann -> RE: Download latest patch but game crashes (11/20/2015 7:08:46 AM)

also note: http://www.norbsoftdev.net/forum/nuts-and-bolts-waterloo/71194-new-version-crash




mitra76 -> RE: Download latest patch but game crashes (11/20/2015 7:32:51 AM)

Download the directx 9,10,11 from here http://www.microsoft.com/en-us/download/confirmation.aspx?id=8109 and install them again. DOn't worry this leave the directx12 untouched, but should correct the problem.




e_barkmann -> RE: Download latest patch but game crashes (11/20/2015 8:21:42 AM)

Thanks Mitra that did the trick.




conjotter -> RE: Download latest patch but game crashes (11/20/2015 1:13:59 PM)

Install which specific files? Download and open them where?




mitra76 -> RE: Download latest patch but game crashes (11/20/2015 1:23:43 PM)

the exe download can be decompressed where you want (usually the temp dir is the default); enter in this directory and execute the setup exe, this will reinstall the old directx versions on your win10.




conjotter -> RE: Download latest patch but game crashes (11/21/2015 1:25:24 AM)

This did not work. My game keeps crashing.

It worked fine before I applied the patch.

Do I need to uninstall the game and reinstall?

I would like my game to work again please.




mitra76 -> RE: Download latest patch but game crashes (11/21/2015 8:24:37 AM)

John reading the description of what you did on the ohter forum I think the problem is that you didn't complete the process of install:

1 - make the download -> this you did
2 - execute the exe downloaded (directx_Jun2010_redist.exe) -> this you did
3 - a little screen should appears asking yes or no -> give yes
4 -a this point a screen appears asking please type the location where you want to place the extracted files" : use the button browse and select a temporary directory, give ok
5 - after the extraction is completed go in this directory
6 - search the file DXSETUP.exe inside here
7 - execute it
8 - accept the contract and give always proceed when asked until the end of process




conjotter -> RE: Download latest patch but game crashes (11/22/2015 12:28:05 AM)



DirectX and the game are now updated and working.

Thank you.





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