Pre-orders (Full Version)

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Silvarius -> Pre-orders (4/23/2001 6:26:00 PM)

Hello to the Matrix team, I'm also in the situation Resisti depicted in another burning thread : I couldn't pre-order because the bulk order calculation for transport cost is not yet working. I made another try this morning, but the transport costs are still in the $250-$300 for 17 units). Well, what can I say to the 17 guys that are eagerly waiting for their CDs ? Will they have to pay $25 for their CD ? Are bulk orders going to be available in the coming days, or is it a question of weeks/months ? Do they have to put each an individual order (but it would be a pity) ? Please, I need a bit of help from you, as I am a bit at a loss, and don't feel very comfortable in that situation, being pushed in the back by my friends, and blocked in the front ... That doesn't prevent me from thanking and supporting you for your huge work. I REALLY would like to give you some money ;-). Hoping we'll be able to work out that logistical problem very soon, Silvarius.




Paul Vebber -> (4/23/2001 10:44:00 PM)

We will work something out! Those of you who are doing us a favor with bulk orders like this (and those you are helping out) will NOT be charged extra becasue of limits in the system!




Silvarius -> (4/23/2001 11:12:00 PM)

Thank you for your answer Paul. If you want me to do something special (as putting pre-order manually or anything else), please tell me. Here is my personnal E-mail : silvarius@free.fr. I am ready to do anything you ask to have these CDs as soon as possible (or almost anything :)). Silvarius.




Resisti -> (4/24/2001 5:07:00 AM)

My part,too,Paul,if you need a "pre-confirmation" or anything else let me know.




Cirrus -> (4/25/2001 7:02:00 PM)

I placed pre-order for three copies of MC last sunday. Now I got my credit card charged with $106,47. So the postal chrages were wrong. Now I just want to know when will I get refunded. Is it when the actual shipments start or earlier/later. I don't need to know exact date, but just general info would be nice. -- Cirrus P.S. I send email to david about this the day I ordered, but I guess hi is so flooded with mail that he hasn't had time to reply




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