Strategic War in Europe problems (Full Version)

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hbrsvl -> Strategic War in Europe problems (4/9/2016 4:05:48 PM)

Hi- I recently bought above game and DLed it. I get through about 4-5 pages of first tutorial and run into a roadblock-the game freezes. I've sent a message asking for tech help-only response is from another player who also has problems. How do I get a response from Matrix?I feel cheated. Hugh Browne



zakblood -> RE: Strategic War in Europe problems (4/9/2016 4:15:09 PM)

i can't find any posts on the forum asking for help on the game?

can you link me so i can reply, thanks, sorry for your trouble



rickier65 -> RE: Strategic War in Europe problems (4/9/2016 5:29:32 PM)


quote:

ORIGINAL: hbrsvl

Hi- I recently bought above game and DLed it. I get through about 4-5 pages of first tutorial and run into a roadblock-the game freezes. I've sent a message asking for tech help-only response is from another player who also has problems. How do I get a response from Matrix?I feel cheated. Hugh Browne


Did you open an actual helpdesk ticket:

http://www.matrixgames.com/support/

They usually respond in day or two.

Thanks
Rick




zakblood -> RE: Strategic War in Europe problems (4/9/2016 5:59:21 PM)

found it, hidden in the depths

http://www.matrixgames.com/forums/tt.asp?forumid=1105

4/1/2016 10:51:08 PM



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