Game hangs with "Busy" after the activation phase, game turn 1 (Full Version)

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rossbach451 -> Game hangs with "Busy" after the activation phase, game turn 1 (5/23/2016 12:08:21 AM)

My version is 1.24 (?) and I cannot get any of the DL'd updates to actually run. Need some help here!



zakblood -> RE: Game hangs with "Busy" after the activation phase, game turn 1 (5/23/2016 6:13:54 AM)

lets take a look,

How to get a DxDiag report file:

1. Click on "START" (on Windows 8 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8 )
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments (zip) rather than pasted into the body of the post.

add the exe of the game to your Anti Virus and firewall program, to make sure check the logs of these to see if it was one if any of them was to blame.

That usually means a 3rd party program, like an Internet security programs, is or could be interfering with the game or update installation.

run the game from a admin account and use full admin permissions.

please make sure all game pre requisite are installed with the game, even if you think or fully know there are already installed, it will only over write, and it may be that you have a older or newer version of these where as the game in question may need a certain version.

please make sure you are running the latest game version and have up to date drivers installed on your pc,

If you have the original version. So you'll need to update it from the Internet.
Please note that you'll only need the last update, as the updates are comprehensive. (not needed with steam)



rossbach451 -> RE: Game hangs with "Busy" after the activation phase, game turn 1 (5/24/2016 10:40:26 PM)

Attached is my DXDiag. Also, every time I try to run the upgrade to version 1.34, it says Windows cannot access specified device, path or file. It says I may not have appropriate permissions to access the item. I do hit "Run as administrator" when trying to get the update to work.



zakblood -> RE: Game hangs with "Busy" after the activation phase, game turn 1 (5/25/2016 6:19:21 AM)

quote:

It says I may not have appropriate permissions to access the item. I do hit "Run as administrator" when trying to get the update to work.


either redownload the patch again or check the firewall and anti virus logs to see if which or any of them has blocked or stopped the process



zakblood -> RE: Game hangs with "Busy" after the activation phase, game turn 1 (5/25/2016 6:28:49 AM)

things to try and alter,

User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 96 DPI (100 percent) this is what it should be, as this like it said is the default, your's has been set higher, some games won't support this either or can give errors once used, to check just alter in back

http://www.tenforums.com/tutorials/5990-dpi-scaling-level-displays-change-windows-10-a.html

card drivers are a few versions back so can be upgraded, won't matter mcuh tbh Driver Date/Size: 8/7/2015

audio is older mind you 11/5/2013

errors in logs, main one is The ESE Runtime (ESENT.DLL) which is a main system one, and pops up in almost every error, but no game related ones reported.

so something in the system is blocking, which makes me think, and i say think as reports doesn't really mention much either, firewall, permissions or anti virus for most if not all errors logged, butthis doesn't help the game problem, but fix these, and i'd say the others wont happen either.

quote:

add the exe of the game to your Anti Virus and firewall program, to make sure check the logs of these to see if it was one if any of them was to blame.

That usually means a 3rd party program, like an Internet security programs, is or could be interfering with the game or update installation.

run the game from a admin account and use full admin permissions.

please make sure all game pre requisite are installed with the game, even if you think or fully know there are already installed, it will only over write, and it may be that you have a older or newer version of these where as the game in question may need a certain version.


do you use a none standard firewall or anti virus program? as logs in them both need to be checked by yourself to see which has maybe caused the issue.



rossbach451 -> RE: Game hangs with "Busy" after the activation phase, game turn 1 (5/26/2016 8:52:22 PM)

I use Bitdefender. I will check the logs now as best I can to see if there is an issue.



zakblood -> RE: Game hangs with "Busy" after the activation phase, game turn 1 (5/27/2016 5:08:41 AM)

good luck



Moltke71 -> RE: Game hangs with "Busy" after the activation phase, game turn 1 (1/29/2017 9:37:43 PM)

The trick is to make sure the game's resolution matches your desktop resolution. I wrote the answer here ten years ago...too many games, too many beers.



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