Reinstalled in Steam - no go

Reinstalled in Steam - no go (Full Version)

All Forums >> [New Releases from Matrix Games] >> Flashpoint Campaigns Series >> Tech Support

Message

rocketman71 -> Reinstalled in Steam - no go (10/27/2016 8:49:28 PM)
So I reinstalled the game (Player Edition) in Steam in anticipation of the final update. It looks like it is installed, I press play game, it says "runs" but no game starts nor is it present if alt-tab to other apps. If I try to start it again it is blocked by Steam as it "is already running". What to do? Win 10 64-bit latest updates.

zakblood -> RE: Reinstalled in Steam - no go (10/27/2016 8:55:57 PM)
quote: Verify Integrity of Game Cache https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335 try above first, then if it doesn't work, try below uninstall it and exit steam, reload steam and re install game, then before running it, run Verify Integrity of Game Cache and make sure all game pre requisite are installed with the game, to check either run them again from the install folder, it will only check and won't install a double file etc

rocketman71 -> RE: Reinstalled in Steam - no go (10/27/2016 9:16:11 PM)
First option didn't work so I did the second. Which are the prerequisites that I should look for and where?

CapnDarwin -> RE: Reinstalled in Steam - no go (10/27/2016 9:30:54 PM)
Let me back up and understand the first move. Did you remove the game from steam and then have it install again?

rocketman71 -> RE: Reinstalled in Steam - no go (10/27/2016 9:34:41 PM)
Yes, and then rebooted, started Steam, installed again, verified integrity of cache - so now I don't want to start the game until I know that all prerequisites are installed. I don't know which files those would be and where to look for them. Or should I just try to start the game? I remember having similar problems when first installing the game on my old computer.

CapnDarwin -> RE: Reinstalled in Steam - no go (10/27/2016 9:38:41 PM)
try starting it. What language? Do you use windows defender for AV?

rocketman71 -> RE: Reinstalled in Steam - no go (10/27/2016 9:47:36 PM)
Doesn't start. Language of Steam? Swedish. Yes, I use Windows Defender.

CapnDarwin -> RE: Reinstalled in Steam - no go (10/27/2016 9:50:51 PM)
As a test, can you setup and exclusion in defender for our game folder and see if that helps? If nothing changes, you can kill off the exception.

rocketman71 -> RE: Reinstalled in Steam - no go (10/27/2016 10:05:39 PM)
Created an exception for the folder in the steamapps/common folder, but it didn't help.

CapnDarwin -> RE: Reinstalled in Steam - no go (10/27/2016 10:10:12 PM)
Can you grab a screen shot of the Game main folder? I want to see what is there and if anything is missing.

rocketman71 -> RE: Reinstalled in Steam - no go (10/27/2016 10:13:45 PM)
Here is a screenshot. [image]local://upfiles/24142/2D45AD558C1F4C89A3B9CDFB4B626A14.jpg[/image]

CapnDarwin -> RE: Reinstalled in Steam - no go (10/27/2016 10:22:19 PM)
Go into ...\Steam\steamapps\common\Flashpoint Campaigns Red Storm\Libraries\Animations There are two .WMV files. Rename those extensions to .BAK and try running. If your win10 is new, you may need to go into the _CommonRedist file and run those two exe files as admin. Then try to start the game. I'll be back in about 2 hours. Things I have to do. Good Luck. I'll check back later.

rocketman71 -> RE: Reinstalled in Steam - no go (10/27/2016 10:33:25 PM)
When I run those exe as admin I get the choice of "Repair Microsoft Visual C++" or "Remove..." - I guess I should "Repair" - right?

CapnDarwin -> RE: Reinstalled in Steam - no go (10/27/2016 11:59:28 PM)
Repair is the best idea.

rocketman71 -> RE: Reinstalled in Steam - no go (10/28/2016 2:34:31 PM)
Repaired both files but still the same problem. You can tell down in the activity bar that a new window is about to be opened (icon for open programs shift), but no new window with game started.

VPaulus -> RE: Reinstalled in Steam - no go (10/28/2016 3:00:00 PM)
Do you see the Matrix video intro?

rocketman71 -> RE: Reinstalled in Steam - no go (10/28/2016 3:14:48 PM)
No into, no nothing. The only thing in Steam that happens is that in the list of installed games that Flashpoint in running (which prevents me for closing down Steam since I can't cancel Flashpoint in any way, has to reboot). I can run other games in Steam and if i mark another game in the list, Flashpoint is marked in green.

CapnDarwin -> RE: Reinstalled in Steam - no go (10/28/2016 3:19:27 PM)
So you go into Steam, select Red Storm, hit play. Does the launcher pop up?

rocketman71 -> RE: Reinstalled in Steam - no go (10/28/2016 3:24:13 PM)
No launcher either. It is as if I haven't clicked "Play" at all.

CapnDarwin -> RE: Reinstalled in Steam - no go (10/28/2016 3:42:53 PM)
If you go to the Steam folder for the game, try launching the game directly from the exe.

rocketman71 -> RE: Reinstalled in Steam - no go (10/28/2016 4:01:03 PM)
This time at least the game start screen appears (no matrix intro) but after a few seconds a message that "Steam initialization failed" and after clicking "Proceed" I get kicked out. Doesn't matter if Stem is running or not when trying this, nor if I run as administrator or not.

CapnDarwin -> RE: Reinstalled in Steam - no go (10/28/2016 4:19:29 PM)
Okay, reboot. Start Steam. Then try to start the game from the exe again. You may also want to try the launcher from the game folder and see what it does. Strange problem, but we will keep working it.

rocketman71 -> RE: Reinstalled in Steam - no go (10/28/2016 4:43:05 PM)
By "launcher" I guess you mean "autorun.exe"? I tried both. No luck. Also tried the shortcut on the desktop. Nothing. Full system specs: ------------------ System Information ------------------ Serial Number: 9S7177515011ZF9000003 Product Name: GS70 6QE OS: Microsoft Windows 10 Home 64 bitar Windows Product Key: 4RG3R HDI Build: ZS7-1775TM4-JS1 3.TC2.A7.7.0.1 BIOS Version: E1775IMS.111 BIOS Release Date: 2016/04/12 EC Version: 1775EMS1.1060225201615:54:13 CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz Memory: 16 GB @ 1066 MHz - 8192 MB, DDR4-2133, SK Hynix HMA41GS6AFR8N-TF - 8192 MB, DDR4-2133, SK Hynix HMA41GS6AFR8N-TF Graphics: NVIDIA GeForce GTX 970M, 3072 MB Graphics: Intel(R) HD Graphics 530, 1024 MB VBIOS Version: 84.04.85.00.38 Drive: HDD, HGST HTS721010A9E630, 931,51 GB Drive: SSD, TOSHIBA THNSNJ256G8NU, 238,47 GB Network: Killer E2400 Gigabit Ethernet Controller Network: Killer Wireless-n/a/ac 1525 Wireless Network Adapter --------------------- Programs and Features --------------------- Spotify , 1.0.39.157.g674ae377 KB9X Radio Switch Driver , 1.1.2.0 ELAN Touchpad 15.13.3.1_X64_WHQL , 15.13.3.1 Microsoft Office Home and Business 2013 - sv-se , 15.0.4867.1003 Microsoft Visual Studio 2010 Tools f�r Office Runtime (x64) Language Pack - SVE , 10.0.50903 SteelSeries Engine , 2.9.2015.1 Vulkan Run Time Libraries 1.0.26.0 , 1.0.26.0 Microsoft Visual C++ 2005 Redistributable (x64) , 8.0.56336 Microsoft Visual Studio 2010 Tools for Office Runtime (x64) Language Pack - SVE , 10.0.50903 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 , 10.0.40219 Nahimic2UISetup , 2.3.401 LauncherSetup , 2.3.401 UIInstallUpgrade , 2.3.401 Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 , 11.0.61030 HP Color LaserJet Pro MFP M277 Common Files , 34.0.65.0 HP Color LaserJet Pro MFP M277 Fax , 34.0.65.0 Killer Wireless-AC Drivers , 1.1.59.1701 Intel(R) Chipset Device Software , 10.1.1.9 Intel(R) ME UninstallLegacy , 1.0.1.0 Bonjour , 3.1.0.1 Apple-programst�d (64-bitar) , 5.0.1 Intel(R) Management Engine Components , 1.0.0.0 HP Unified IO , 2.0.0.434 SonicMapperConfigurator , 2.3.401 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 , 9.0.30729.6161 Qualcomm Atheros 61x4 Bluetooth Suite (64) , 12.0.0.102 Killer E240x Drivers , 1.1.59.1701 AudioLaunchpadConfigurator , 2.3.401 Intel(R) Rapid Storage Technology , 14.6.0.1029 Intel� Trusted Connect Service Client , 1.42.17.0 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 , 9.0.30729 HP Color LaserJet Pro MFP M277 Fax Driver , 34.0.65.0 Microsoft Silverlight , 5.1.50901.0 Office 15 Click-to-Run Licensing Component , 15.0.4867.1003 Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 , 12.0.21005 Microsoft Visual Studio 2010 Tools for Office Runtime (x64) , 10.0.50908 iTunes , 12.5.1.21 Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 , 12.0.21005 Killer Network Manager , 1.1.59.1701 Ansel , 375.63 NVIDIAs kontrollpanel 375.63 , 375.63 NVIDIA Grafikdrivrutin 375.63 , 375.63 NVIDIA PhysX systemprogramvara 9.16.0318 , 9.16.0318 NVIDIA Install Application , 2.1002.225.1978 NVIDIA Display Container , 1.0 NVIDIA Display Container LS , 1.0 MSI True Color , 1.6.3.005 NahimicSettingsConfigurator , 2.3.401 iCloud , 6.0.1.41 Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 , 11.0.61030 Killer Bandwidth Control Filter Driver , 1.1.59.1701 PDFill PDF Editor with FREE Writer and FREE Tools , 13.0 Apple Mobile Device Support , 10.0.0.18 SCM , 13.015.07154 CheckDevicesConfigurator , 2.3.401 ProductDaemonSetup , 2.3.401 ApoDispatchConfigurator , 2.3.401 Adobe Creative Cloud , 3.6.0.248 Adobe Flash Player 23 NPAPI , 23.0.0.185 Command Ops 2 , 5.1.25 Dropbox , 13.4.21 Google Chrome , 54.0.2840.71 MSI Remind Manager , 1.0.1508.1001 Battery Calibration , 1.0.1508.1001 Help Desk , 1.0.1508.1802 BurnRecovery , 5.0.1507.1901 Dragon Gaming Center , 2.0.1605.2701 Sizing Options , 2.0.1508.1001 Mozilla Firefox 49.0.2 (x86 sv-SE) , 49.0.2 Mozilla Maintenance Service , 49.0.2.6136 Nik Collection , 1.2.11 Piercing Fortress Europa , 1.00 Steam , 2.10.91.91 The Operational Art of War III , 3.2.29.27 Uplay , 17.1 HP CLJM277 Scan HP Scan , 1.0.302.0 Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 , 12.0.30501.0 Dropbox Update Helper , 1.3.35.3 hppLaserJetService , 009.033.00926 PSE12 STI Installer , 12.0 Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 , 12.0.21005 HPLJUTM277 , 014.000.0001 Java 8 Update 111 , 8.0.1110.14 ViewRight Web PC 3.6.0.0 , 3.6.0.0 Apple-programst�d (32-bitar) , 5.0.1 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 , 11.0.61030.0 hppM277LaserJetService , 001.034.00686 Microsoft ASP.NET MVC 4 Runtime , 4.0.40804.0 HP Color LaserJet Pro MFP M277 Scan Shortcuts , 34.0.65.0 Java Auto Updater , 2.8.111.14 Intel� Security Assist , 1.0.0.532 Apple Software Update , 2.2.0.150 PeaZip 6.0.0 , 6.0.0 Google Update Helper , 1.3.31.5 hpStatusAlertsM277 , 140.046.00129 HP Color LaserJet Pro MFP M277 HP Device Toolbox , 34.0.63.0 Google Earth Pro , 7.1.7.2606 Microsoft Visual C++ 2005 Redistributable , 8.0.61001 Killer Performance Suite , 1.1.59.1701 Adobe Photoshop Elements 12 , 12.1.0.0 Versio BankID s�kerhetsprogram , 7.2.1.1 HP Color LaserJet Pro MFP M277 , 14.0.15245.526 MSI Social Media Collection , 1.14.2251 SUPER CHARGER , 1.2.024 Xperia Companion , 1.2.8.0 Office 15 Click-to-Run Extensibility Component , 15.0.4867.1003 Office 15 Click-to-Run Localization Component , 15.0.4867.1003 HP Update , 5.005.002.002 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 , 9.0.30729 HPCLJProM277 , 1.00.0000 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 , 9.0.30729.6161 Elements 12 Organizer , 12.0 HP Product FWUpdater , 4.0.0.8993 Adobe Refresh Manager , 1.8.0 Adobe Acrobat Reader DC - Svenska , 15.020.20039 Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 , 11.0.61030 HPLJUTCore , 014.000.0001 Soonr Desktop Client , 5.10.95 Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 , 11.0.61030 Nahimic 2 , 2.3.4 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 , 11.0.61030.0 I.R.I.S. OCR , 12.3.6.10 HP Color LaserJet Pro MFP M277 Digital Filing , 34.0.65.0 HPDXP , 3.0.26.32 Contour Pointing Devices , 2 Boot Configure , 20.015.08113 LJDXPHelperUI , 140.069.007 Asmedia USB Host Controller Driver , 1.16.26.1 hpStatusAlerts , 170.040.00259 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 , 10.0.40219 Intel(R) Processor Graphics , 20.19.15.4404 Realtek High Definition Audio Driver , 6.0.1.7930 Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 , 12.0.30501.0 Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 , 12.0.21005 JTS Battles of Normandy , 1.0 ------------- OS Activation ------------- Namn: Windows(R), Core edition Beskrivning: Windows(R) Operating System, OEM_DM channel Ofullst�ndig produktnyckel: 4RG3R Licenstillst�nd: Licensierad

CapnDarwin -> RE: Reinstalled in Steam - no go (10/28/2016 4:56:12 PM)
Shut down Nahimic and any other 3rd party app and try launching the game. Nahimic is a known incompatible program.

rocketman71 -> RE: Reinstalled in Steam - no go (10/28/2016 5:08:56 PM)
Nahimic was the culprit! I had problems before with it for Combat Mission games, but the new Nahimic version corrected that. But not this. There was however a workaround before that I will try again and that is to rename a file associated with streaming the game. I'm so glad it works. You guys are great when it comes to customer support. Second to none. Quick replies and stays on it until resolved. Too few do that these days. Thanks.

CapnDarwin -> RE: Reinstalled in Steam - no go (10/28/2016 5:33:28 PM)
Thanks for posting the diagnostic information. See Nahimic in the list was a red flag. Glad all is well now enjoy the game! I'll have to post about Nahimic and work with Matrix to note that issue on the store pages.

Page: [1]

Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

1.015625