VPaulus -> RE: Old MATRIX Games (5/13/2017 1:58:52 AM)
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quote:
ORIGINAL: lordhoff I have; that's how I got into the forums again. However, I can't get into "support" even with the new password. I've just tested with your details (your account username is TLH) and I was able to login in the member's account. Try with a different Internet browser. quote:
ORIGINAL: lordhoff Also, I don't know how combined MATRIX and Slitherine (ie, same people working support for both?)are but I also have a ticket open to get into the Slitherine forum as the new password doesn't seem to work there despite the unified system. Actually, in that case, it appears it doesn't recognize my username according to the error message and that despite it being listed when one checks the various accounts that were unified. Again, I've just tested and I was able to login successfully in the Slitherine forum with the same details (username TLH). And yes, the tech support team on Slitherine is the same as on Matrix. Regarding your issue with serial numbers, if it's easier for you to contacts us at support[at]slitherine.co.uk than to open a helpdesk ticket on Matrix, please do so. We are the same team, so we can handle any Matrix issue.
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