[RESOLVED - NUKED WIN10] Command doesn't start up after launcher [steam] (Full Version)

All Forums >> [New Releases from Matrix Games] >> Command: Modern Operations series >> Tech Support



Message


VFA41_Lion -> [RESOLVED - NUKED WIN10] Command doesn't start up after launcher [steam] (5/18/2017 10:52:40 PM)

Just purchased chains of war. Command updated, all the missing prereq steps have been followed, everything says its installed, but anytime I press "play command" the launcher closes, nothing happens, and then it comes back up. :(




RoryAndersonCDT -> RE: Command doesn't start up after launcher [steam] (5/19/2017 1:28:20 AM)

Please verify the integrity of the game cache.

To verify the data right click on the game in the steam library and select Properties>Local Files>Verify Integrity of Game Cache.




VFA41_Lion -> RE: Command doesn't start up after launcher [steam] (5/19/2017 1:29:50 AM)

I should add that I've already uninstalled and reinstalled the game plus verified. Problem still exists.




RoryAndersonCDT -> RE: Command doesn't start up after launcher [steam] (5/19/2017 1:56:58 AM)

Try deleting your Command.ini in your game folder.

And please follow the instructions post here: http://www.matrixgames.com/forums/tm.asp?m=3913550 sometimes steam misses a prerequisite.




VFA41_Lion -> RE: Command doesn't start up after launcher [steam] (5/19/2017 3:18:02 AM)

I followed every single one of these instructions before posting this thread.




mikmykWS -> RE: Command doesn't start up after launcher [steam] (5/19/2017 3:26:48 AM)

Let me suggest a few things.

Can you verify that you installed Command into your existing Command folder? When WOY edition came out the paths changed so this was a common issue if you had an earlier base version.
You sure you installed the prereqs?
Is your AV blocking Command.execfrom running?
Windows OS up to date?

Thanks

Mike




VFA41_Lion -> RE: Command doesn't start up after launcher [steam] (5/19/2017 4:43:52 PM)

Yes, there's only one existing command folder. All prereqs are installed. I disabled the AV and tried, and the launcher loop still happened. Windows is on build 14393.1198




VPaulus -> RE: Command doesn't start up after launcher [steam] (5/19/2017 5:09:28 PM)

try firstly Step 1 and if the issue still persists try Step 2.


Step 1: Run the game as Administrator

- Right-click the game in your Steam Library.
- Go to Properties, then to the Local Files tab.
- Click Browse Local Files.
- Locate the game executable (the application file).
- Right-click it and go to Properties.
- Click the Compatibility tab.
- Check the "Run this program as an administrator" box.
- Click Apply. Having done this, restart Steam and try launching the game again.


Step 2: Run Steam as Administrator

- Navigate your Steam installation file (By default, it is C:\Program Files (x86)\Steam).
- Right-click the Steam executable.
- Follow the above steps to set it to Run as Administrator.
- Restart Steam.




VFA41_Lion -> RE: Command doesn't start up after launcher [steam] (5/19/2017 6:02:13 PM)

Still no go after setting both executables to run as admin :(




ComDev -> RE: Command doesn't start up after launcher [steam] (5/19/2017 6:38:16 PM)

Okay can you try this please.

Go to your Command folder, open the Command.ini file in Notepad, and change the LogDebugInfoToFile setting to True. I.e. LogDebugInfoToFile = True.

Then reboot your computer to make sure there aren't any processes hanging.

Launch Command.

Wait for the problem to arise.

Then go to your Command\Logs folder. There should now be a file named ExceptionLog.txt there. Zip the file and attach it to a message here.

Thanks!




VFA41_Lion -> RE: Command doesn't start up after launcher [steam] (5/20/2017 2:57:26 AM)

Umm, there is no Command.ini file. IIRC I deleted from following one of the pinned thread steps in an effort to fix the problem... the game hasn't generated a new one since. Can you copy/paste/attach a default one here for me?




RoryAndersonCDT -> RE: Command doesn't start up after launcher [steam] (5/20/2017 3:43:30 AM)

Here is my Command.ini




VFA41_Lion -> RE: Command doesn't start up after launcher [steam] (5/20/2017 4:28:05 AM)

No exception log generated. I opened up task manager to see whats going on when I try to launch the game. A process opens and then closes a second later.




michaelm75au -> RE: Command doesn't start up after launcher [steam] (5/20/2017 4:57:22 AM)

Have you tried to go into the Steam app folder and run it from the 'command.exe' program itself?




VFA41_Lion -> RE: Command doesn't start up after launcher [steam] (5/20/2017 11:54:02 PM)

Yes, it just loses focus for a second and nothing happens.

I also tried to install the game from the matrix website and I get the same lack of game :(




RoryAndersonCDT -> RE: Command doesn't start up after launcher [steam] (5/21/2017 12:07:52 AM)

Open up your event viewer (hit the start button and type in Event Viewer) and there should be some more information every time you fire up Command.exe

[image]http://i.imgur.com/VlOorkx.png[/image]
There should be multiple entries, please copy paste the information for us.




VFA41_Lion -> RE: Command doesn't start up after launcher [steam] (5/21/2017 10:16:16 PM)

Event viewer's MMC didn't want to show anything from a broken registry entry, so I decided to reinstall Windows 10, and thats fixed all the underlying issues, including whatever was preventing me from running Command :D




RoryAndersonCDT -> RE: Command doesn't start up after launcher [steam] (5/22/2017 1:54:37 AM)


Hahaha the nuclear option, I like it [:D]




Page: [1]

Valid CSS!




Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI
0.640625