PBEM+++ problem (Full Version)

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schascha -> PBEM+++ problem (8/17/2017 9:00:06 AM)

I'm playing a game via the slitherine multi.
Everithing works fine for the tow first turns, but for the third I got message: "I have to run a program to the 2.0.12 version" (I'm running with it) and after I close this dialog box, I got a new message where it's write the program can't find the map file, I closed this message and I had a empty map.
I had a version of the game from matrix, I uninstall the game and install a new one from steam but the same thing happened.
What can I do ??
Thank you by advance.
(SORRY FOR MY POOR ENGLISH)



zakblood -> RE: PBEM+++ problem (8/17/2017 9:11:04 AM)

sorry for your problems,

Capn Darwin is offline atm but as soon as he's back online he will respond and give you some more advice

from my point of view, it doesn't sound like a permission issue, as 2 turns have been played, if both user are on the same version, as numbers quoted are the latest, did either or both upgrade onto this version mid game?

as it's on steam, options are for me anyway, eg things to try

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Verify Integrity of Game Files



CapnDarwin -> RE: PBEM+++ problem (8/17/2017 3:12:18 PM)

Make sure you guys are both on the 12 version. The 13 update will be coming soon (September 1st is the planned date). If you are on the same version and did not update during the game, let us know what scenario you were playing.



Jo van der Pluym -> RE: PBEM+++ problem (8/17/2017 6:37:46 PM)


quote:

ORIGINAL: Capn Darwin

Make sure you guys are both on the 12 version. The 13 update will be coming soon (September 1st is the planned date). If you are on the same version and did not update during the game, let us know what scenario you were playing.


Still so long time. I thought it's this week. That is then a month later then first planned



schascha -> RE: PBEM+++ problem (8/17/2017 6:50:58 PM)

Thank you for your answer.[&o]

I don't know if somebody from your staff didi something but now everything seems to work fine.[&o]



CapnDarwin -> RE: PBEM+++ problem (8/17/2017 10:03:34 PM)

Jo, some times you are at the mercy of the production crew. The good news is that the update will come with some other Red Storm goodness. Just have to wait it out. [8D]



schascha -> RE: PBEM+++ problem (8/19/2017 8:46:42 PM)

Hi,

After playing sone turns without problem.

The same bug is reproducing.

the scenarion is THE PIED PIPER against novalis 1122001



schascha -> RE: PBEM+++ problem (8/20/2017 11:22:36 AM)

Today I manage to open the file correctly.
And the game is completed.
I think the problem come from the server: it works one day and not the next one.



zakblood -> RE: PBEM+++ problem (8/20/2017 12:02:44 PM)

maybe more likely a local loop issue, with a good connection one day, but not every day[:(]



CapnDarwin -> RE: PBEM+++ problem (8/20/2017 1:13:09 PM)

We are keeping an eye on your reports. An intermittent bug is very tough to pin down. The 13 update will be coming September 1st. Let us know if you keep getting that error and if you can expand on things being done before loading the game to see if there is a pattern. If you can do the same with your opponent that would help too. Sorry you are getting this odd bug, but also glad the game loaded and you could finish.



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