TOAW IV Manuals Shipping Delay (Full Version)

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Muso -> TOAW IV Manuals Shipping Delay (12/4/2017 11:26:17 AM)

IMPORTANT! Due to a delay in the ship leaving Hong Kong with the manuals onboard, physical copies with the printed manuals will be dispatched with some delay. For US/Canada Customers: the orders will ship in December 8th. For the rest of the World (EU/UK included): the orders will ship in December 18th. We’re sorry for any inconvenience.



CaptainKoloth -> RE: TOAW IV Manuals Shipping Delay (12/14/2017 8:22:47 PM)

Any updates on this?



Tamas -> RE: TOAW IV Manuals Shipping Delay (12/15/2017 9:26:48 AM)

Hi,

We have just sent an e-mail update to those affected: the game is now shipping to US and Canada addresses, and we are still on track to start shippin on the 18th for the rest of the world.

Thanks for your patience!



r6kunz -> RE: TOAW IV Manuals Shipping Delay (12/16/2017 3:00:49 AM)

I assume this includes the physical version of the game. I am still waiting for two copies that will be Christmas presents...(but I have not received an email yet)



Rainbow7 -> RE: TOAW IV Manuals Shipping Delay (12/18/2017 3:09:15 PM)

I haven’t received an email yet, either.



VilleYrjola -> RE: TOAW IV Manuals Shipping Delay (12/18/2017 7:59:46 PM)

No emails here either, posting from Finland.



tcarusil -> RE: TOAW IV Manuals Shipping Delay (12/19/2017 3:51:38 PM)

Guess I am lucky. Not only did I get an email, but fedex delivered the book yesterday. Now I will have something to do over the holidays.

TomC



larryfulkerson -> RE: TOAW IV Manuals Shipping Delay (12/19/2017 4:36:20 PM)

quote:

ORIGINAL: tcarusil
Guess I am lucky. Not only did I get an email, but fedex delivered the book yesterday. Now I will have something to do over the holidays.

TomC

I'd love to hear about your first impressions and what kind of trouble installing TOAW, if any, and how you feel now that
you have your hands on the real deal.



VilleYrjola -> RE: TOAW IV Manuals Shipping Delay (12/19/2017 5:20:28 PM)

Update: Just received my shipment notification including the tracking information.
As for Larry, I had zero problems installing TOAW.



usna93 -> RE: TOAW IV Manuals Shipping Delay (12/19/2017 8:47:30 PM)

I received my shipping information number on Friday with tracking number but there is no updated shipping information on Fedex - but it is Christmas so chaos is to be expected



RJL5188 -> RE: TOAW IV Manuals Shipping Delay (12/19/2017 10:35:52 PM)

got my book. love it



tcarusil -> RE: TOAW IV Manuals Shipping Delay (12/20/2017 4:24:33 PM)

Had no trouble installing from the download and installed the beta update. Have managed to bring over some custom graphics from TOAW III and increased the fonts on most things so I can see them without sitting on top of the screen.

I have only dinked around with the game a little. I want to read the manual to get in tune with the new features, plus learn some old ones I never learned under TOAW I. Also, I am finishing up Holland - A Bridge Too Far under TOAW III. Will be looking forward to trying again under TOAW IV.

Am also looking forward to having a go at the Road to Moscow series.This should keep me busy for a while.

Finally, thank you for all you did in making TOAW IV possible. You and the other devoted participants (Ralph, Bob et al) have certainly given us a great Christmas present.

TomC



jacktimes2 -> RE: TOAW IV Manuals Shipping Delay (12/20/2017 6:18:20 PM)

Could I get an email as well? I purchased the manual through the "upgrade to boxed edition" option from Matrix on 12/15, so I expect I will have to wait a bit longer. Not worried about that. Just hoping for an estimate, really.
I have an order number (for the manual itself) if that helps. Thank you!



RealChuckB -> RE: TOAW IV Manuals Shipping Delay (12/20/2017 8:04:13 PM)

Hi,

I ordered the game with the (printed) manual first thing the day it came out but have not received an email, any shipping information, nor the manual yet.

Chuck



michaelspotts -> RE: TOAW IV Manuals Shipping Delay (12/20/2017 10:14:06 PM)

got my manual today here in Colorado. I bought boxed edition day it was released. Great add to great game, great community support. Thanks to all.



Foggy -> RE: TOAW IV Manuals Shipping Delay (12/21/2017 11:05:49 AM)

Awesome hardcover - thanks Matrix!



jacktimes2 -> RE: TOAW IV Manuals Shipping Delay (12/21/2017 3:15:30 PM)

Just an update––I got an email with a tracking number from Matrix, so I don't need any further help
... For now [:D]

But seriously, thank you.



sPzAbt653 -> RE: TOAW IV Manuals Shipping Delay (12/23/2017 3:08:44 PM)

The delay is over for me, got mine today from the Fulfillment Center in Portland, Or. ... and with BUBBLE WRAP ! WooHoo !!



Rainbow7 -> RE: TOAW IV Manuals Shipping Delay (12/23/2017 4:00:06 PM)


quote:

ORIGINAL: sPzAbt653

The delay is over for me, got mine today from the Fulfillment Center in Portland, Or. ... and with BUBBLE WRAP ! WooHoo !!


Did you get a shipping notification first?



sPzAbt653 -> RE: TOAW IV Manuals Shipping Delay (12/23/2017 4:26:26 PM)

Yes, on the 20th, that it was shipped on the 19th.



warspite1 -> RE: TOAW IV Manuals Shipping Delay (12/23/2017 9:08:51 PM)

Mine came today. I like the 'matt' finish to the hard cover - different to the other 'glossy' manuals.

I have to say I am loathe to buy any game going forward without a hardback option. Very nice indeed Matrix [:)]



Rainbow7 -> RE: TOAW IV Manuals Shipping Delay (12/23/2017 9:11:32 PM)

I guess I don’t understand the shipping delay. I ordered it on the 11th and I was expecting it to have at least been shipped by now (to Canada).



sPzAbt653 -> RE: TOAW IV Manuals Shipping Delay (12/23/2017 10:01:31 PM)

I ordered it 11-24 [:D]



MrClock -> RE: TOAW IV Manuals Shipping Delay (12/28/2017 8:46:29 PM)

I'm very happy [:D]

[img]https://i.imgur.com/MwliWYq.jpg[/img]



Silvanski -> RE: TOAW IV Manuals Shipping Delay (12/29/2017 12:23:02 AM)

I also ordered a hard copy 11/16/2017... but nothing so far, not even a notification[&:]



Rayak -> RE: TOAW IV Manuals Shipping Delay (1/5/2018 4:25:10 PM)

Physical copy and printed manual received in Normandy on December 29th [;)]



Rainbow7 -> RE: TOAW IV Manuals Shipping Delay (1/5/2018 10:06:35 PM)

Received mine yesterday in Canada, by FedEx delivery. Very nice hardcover binding.



John B. -> RE: TOAW IV Manuals Shipping Delay (1/5/2018 11:00:43 PM)

Nothing for me. NO book yet here in Virginia. If I don't get it who do I contact at Matrix?



nnason -> RE: TOAW IV Manuals Shipping Delay (1/5/2018 11:34:22 PM)

I got mine day after xmas. Live in NE VA.



Silvanski -> RE: TOAW IV Manuals Shipping Delay (1/6/2018 2:23:23 AM)


quote:

ORIGINAL: John B.
If I don't get it who do I contact at Matrix?

I submitted a query at Bluesnap, the company which processes the orders



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