RE: Strategic Command v1.11 "Speed Increase" version now available (Full Version)

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Hubert Cater -> RE: Strategic Command v1.11 "Speed Increase" version now available (1/24/2018 12:05:43 AM)

Hi Ludi,

Were you able to have successful turns after the upgrade to the v1.11 patch for a little while before your current issues? Just trying to determine if it is the server or not.

Thanks,
Hubert



ludi18671 -> RE: Strategic Command v1.11 "Speed Increase" version now available (1/24/2018 3:37:53 AM)

I think so - but the problem definitely started yesterday. I was finally able to play against someone in the UK after SEVEN retries!



Benedict151 -> RE: Strategic Command v1.11 "Speed Increase" version now available (1/24/2018 12:26:59 PM)

Hello ludi18671
Are you still experiencing the same issues with pbem?

regards
Ben Wilkins



Hartmann301 -> RE: Strategic Command v1.11 "Speed Increase" version now available (1/24/2018 12:34:31 PM)


quote:

ORIGINAL: ikrananka2


quote:

ORIGINAL: Hartmann301


quote:

ORIGINAL: ikrananka2


quote:

ORIGINAL: Hartmann301

So is the Murmansk bug fixed?


If you're referring to the USA to Murmansk convoy bug, then I can confirm that Hubert told me to day that it is working in v1.11.



No..I'm talking about the Axis units coming within 3 hexes of Murmansk bug.


Are you referring to the issue I had where I had an Axis unit within 3 hexes of Murmansk which should have triggered the USA to Murmansk convoy to switch its destination to Archangelsk, but it did not? If so, then this has apparently been fixed in v1.11. If not, what specific Murmansk bug are you referring to?


Yes that's the one, thanks



Hubert Cater -> RE: Strategic Command v1.11 "Speed Increase" version now available (1/24/2018 2:18:22 PM)

Thanks for the report and we are looking into this.



ludi18671 -> RE: Strategic Command v1.11 "Speed Increase" version now available (1/24/2018 3:39:51 PM)

To Benedict 151 - I had one missed join this morning, so I think this is still going on. I also had an error on the next joining which said "file mismatch size" and I have NEVER received any error before. When I joined after that it simply requested that I watch (or not) the replay - and I said "yes".

To Hubert Cater - thank you!



Benedict151 -> RE: Strategic Command v1.11 "Speed Increase" version now available (1/25/2018 3:43:44 PM)

Thank you for the update

We are experiencing some issues with the pbem server as the moment that the IT team are looking into
Once again apologies for the frustration

regards
Ben Wilkins



ludi18671 -> RE: Strategic Command v1.11 "Speed Increase" version now available (1/25/2018 4:30:41 PM)

The problem appears to be fixed now. I recently had two PBEM games, and I was able to load both of them first time.



ludi18671 -> RE: Strategic Command v1.11 "Speed Increase" version now available (1/27/2018 2:23:15 PM)

It appears the problem is back. I have tried to play an opponent from the UK and there have been three problems downloading so far. On the second download I received an error "HTP Mismatch Error", not sure what that is.



ludi18671 -> RE: Strategic Command v1.11 "Speed Increase" version now available (1/27/2018 2:30:41 PM)

On a subsequent try I received the error "file size mismatch". Again, I have no idea what this is or why it showed up. I also tried again after that and the program went back to endlessly downloading....I cancelled out of the program completely after two minutes had passed.



Benedict151 -> RE: Strategic Command v1.11 "Speed Increase" version now available (1/29/2018 9:19:27 AM)

Hello ludi18671

I'm sorry to hear you are having difficulties, our IT team are still working on this and I don't think it will be a quick fix (and some of it is outside our control I'm afrad)
The issue is at the Eurpoena end, so if you were playing someone else in North America you should not experience a problem.

As you have noted - the issue is intermittant and is dependent on how much 'traffic' there is at any given time

As mentioed, our team are working on improvements our end but we will have to ask for your patience with this matter

regards
Ben Wilkins






ludi18671 -> RE: Strategic Command v1.11 "Speed Increase" version now available (1/29/2018 1:59:39 PM)

Ben Wilkins - thank you for your reply. I have had another problem loading 1.12 with a North American contact (29 Jan 18). So the move to 1.12 did not solve this problem!



Benedict151 -> RE: Strategic Command v1.11 "Speed Increase" version now available (1/29/2018 2:43:42 PM)

Hello ludi18671
v1.12 was not released to fix this problem as the issue is with the server and not the game (and so other titles will be affected, not just SC). Much as he would like to Hubert cannot fix this problem! it is something for the Matrix / Slitherine IT team (who are working on it)

regards
Ben Wilkins





ludi18671 -> RE: Strategic Command v1.11 "Speed Increase" version now available (1/29/2018 6:56:45 PM)

To Benedict151 - Thank you for your reply. I am still having problems with downloading PBEM games - the second last time I had a "Http DOWNLOAD error" (whatever that is). The last time I was able to play the game and I chose to replay the turn before (as I normally do, and it worked fine this time).



ludi18671 -> RE: Strategic Command v1.11 "Speed Increase" version now available (2/1/2018 1:17:56 AM)

To Benedict151 I was able to successfully play three games today, but I received an email from one of my opponents that indicates that this problem is not fixed yet. He had been unable to communicate with the PBEM server for at least 15 minutes, and even emailed me an image showing his problem (connection error (-4) PBEM communication error).



Benedict151 -> RE: Strategic Command v1.11 "Speed Increase" version now available (2/2/2018 2:24:25 PM)

Thanks ludi
I'm afraid the IT team are still looking into it and some of it is out of our hands, I know its frustrating but we're working on what we can

regards
Ben Wilkins



crispy131313 -> RE: Strategic Command v1.11 "Speed Increase" version now available (3/13/2018 12:44:29 AM)


quote:

ORIGINAL: ikrananka


quote:

ORIGINAL: Hartmann301


quote:

ORIGINAL: ikrananka2


quote:

ORIGINAL: Hartmann301

So is the Murmansk bug fixed?


If you're referring to the USA to Murmansk convoy bug, then I can confirm that Hubert told me to day that it is working in v1.11.



No..I'm talking about the Axis units coming within 3 hexes of Murmansk bug.


Are you referring to the issue I had where I had an Axis unit within 3 hexes of Murmansk which should have triggered the USA to Murmansk convoy to switch its destination to Archangelsk, but it did not? If so, then this has apparently been fixed in v1.11. If not, what specific Murmansk bug are you referring to?


Was this actually fixed? I haven't seen this yet and I've attempted it.



Hubert Cater -> RE: Strategic Command v1.11 "Speed Increase" version now available (3/13/2018 1:38:35 PM)

It should have been, if not and if you have a saved turn where we can take a look that would be great, thanks!

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