[RESOLVED] Start Screen: Menu distorted (Full Version)

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JSF -> [RESOLVED] Start Screen: Menu distorted (4/6/2018 12:04:37 PM)

Hello,

using my Laptop for Command, the Startup Menu Screen is displayed incomplete and distorted.

Screenie attached.

What to do?



[image]local://upfiles/39202/DE2687DF22E341C38B5D280A24C9D875.jpg[/image]



zakblood -> RE: Start Screen: Menu distorted (4/6/2018 12:11:47 PM)

post a report so others and developers can advice as long as you have read the stickies etc?

http://www.matrixgames.com/forums/tm.asp?m=4190908

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum



Puciek -> RE: Start Screen: Menu distorted (4/6/2018 12:12:22 PM)

Removing Command.ini should do the trick, just keep in mind that this will reset all your settings, not just window sizes/locations.



Dimitris -> RE: Start Screen: Menu distorted (4/6/2018 12:35:21 PM)

Hi Ralf,

This looks like a high-DPI issue. See here: http://www.matrixgames.com/forums/tm.asp?m=4190908



JSF -> RE: Start Screen: Menu distorted (4/6/2018 1:53:12 PM)

Hi Dimitris,

quote:

ORIGINAL: Dimitris

Hi Ralf,

This looks like a high-DPI issue. See here: http://www.matrixgames.com/forums/tm.asp?m=4190908


Bingo! That did the trick.

Sorry, I should have read the stickies before and thus could have solved it on my own.

Thx for that really fast and helpful Support!



JSF -> RE: Start Screen: Menu distorted (4/6/2018 1:54:16 PM)

Hi zakblood,

quote:

ORIGINAL: zakblood

post a report so others and developers can advice as long as you have read the stickies etc?

http://www.matrixgames.com/forums/tm.asp?m=4190908

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum



You were right, sorry. Next time I meet an issue IŽll report it in a professional way.





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