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zakblood -> RE: TOAW IV vanishes (4/10/2018 5:25:11 AM)
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if each one of you can post a report, then we can see a common ground between each users and end results,
How to get a DirectX Diagnostic file:
1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice
We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.
once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum
1, please also name the anti virus you use.
2, make sure you have admin permissions on the account your using.
3, did you install to the default path?
4, have you tried to install elsewhere?
the error is associated with file access issues, and isn't game related in such, but a error in the way windows managers files and permissions.
so uninstall the game and make sure the associated folders are also deleted,
install the game as right click install as admin on a full administrator permissions account, not a user which doesn't have full file access permissions.
install to C:\Games\The Operational Art of War IV
and install latest patch, with right click install as admin again on the exe, don't download to the desktop to install either the game on patch, the download folder is the correct place to download files to, as it has the correct file permissions to run files from, where as the desktop doesn't always have.
good luck and waiting for your replies once you have tried what i've suggested above, if it doesn't work, open a new post with your report attached, and make sure it's a new post for each so each one can be answered and replied to and not lost or missed tagging it onto someone else's post or reply etc, thanks and sorry for your issues
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