Re-install Issues (Full Version)

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coozman65 -> Re-install Issues (12/28/2018 1:42:49 AM)

I got a new laptop and reinstalled CC-TLD. Now I am launching game and the game menu comes up normal but when I select PLAY CC5 the game launches to a purple game menu.
I changed all the compatibility settings as per the forums. My dxdiag is attached. TYIA for your help



coozman65 -> RE: Re-install Issues (12/28/2018 1:46:04 AM)

Here is what the menu looks like

[image]local://upfiles/59715/B7C3D9644F3C4DADA376A90945AD017D.jpg[/image]



Kanov -> RE: Re-install Issues (12/28/2018 4:07:10 AM)

Have you tried using the "windowed mode" option?



zakblood -> RE: Re-install Issues (12/28/2018 5:49:19 AM)

did you take a look at my guide for it?

http://www.matrixgames.com/forums/tm.asp?m=4190969



ggrewe -> RE: Re-install Issues (7/5/2019 9:53:15 AM)

Thanks very much zakblood - you are a star - worked for me, cheers



zakblood -> RE: Re-install Issues (7/5/2019 10:10:09 AM)

no problem glad your sorted and can now carry on enjoying the games



JoeMK -> RE: Re-install Issues (10/3/2019 10:56:00 AM)

Thanks for these informations, zakblood! Had last night ordered CCTLD, and then I was so disappointed because the game's starting failed with video card issues. Reportedly my "video card does not support at least 800x600x 16bit resolution"...
Fortunately: also for Windows version 8.1 (64bit) your instructions work!



DMcCooey206 -> RE: Re-install Issues (10/6/2019 7:21:42 AM)

I get the same purple Menu Screen that Coozman65 got, upon just purchasing and installing the game.

I tried following ZakBlood's guide. But I don't get to Step 9 and the correct Menu? I have Windows 10 Home.

Not sure what I need to do next? Also, in ZaKBlood's guide there is an Update file - I only have the one downloaded file, I just purchased and downloaded. Do I need that update file to get it working? Where do I get it?



JoeMK -> RE: Re-install Issues (10/6/2019 11:14:14 PM)

Not sure whether the update file is necessary to get the graphics working.
The update file itself is offered by the product page's download section,
(and you have to be logged in and have the game registered to download).
Best of luck!
J.

[image]local://upfiles/58089/7659F82FBA224C17944F1AD8EDB18D0A.jpg[/image]



DMcCooey206 -> RE: Re-install Issues (10/8/2019 3:57:38 AM)

I got the upgrade,and installed that per same instructions. Still no success. Officially dead in the water



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