Attempting to reinstall SoW Gettysburg (Full Version)

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Peacemaker32 -> Attempting to reinstall SoW Gettysburg (10/18/2019 10:12:25 AM)

Hello,

I recently uninstalled Scourge of War in order to resolve several potential bugs from a corrupted installation. However, I do not have the corresponding serial number (issued upon purchase) needed to activate the installation process.

Would I be able to retrieve the serial number through providing my purchase information (name/billing address/etc.)?




RebBugler -> RE: Attempting to reinstall SoW Gettysburg (10/18/2019 5:30:54 PM)

Use your GB serial number to register your game with Matrix. Once you are a registered member you can download the game to your present setup, or a future one.

Edit: Misread your post. If you purchased your game through Matrix I assume your serial number can be accessed.



Peacemaker32 -> RE: Attempting to reinstall SoW Gettysburg (10/18/2019 7:13:55 PM)

Hello,

I am unable to access my purchase receipt, as I purchased this game as a Guest (not using my Matrix account). Would it be possible to retrieve the record of this order?



RebBugler -> RE: Attempting to reinstall SoW Gettysburg (10/18/2019 9:03:21 PM)

If you used your same email address when you purchased the game possibly Matrix will allow you to register and have access to the serial number. If so, then submit a request through 'Support' including that email address. Good Luck



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