RE: Warplan log in problem (Full Version)

All Forums >> [New Releases from Matrix Games] >> WarPlan >> War Plan: Tech Support



Message

livipajo -> RE: Warplan log in problem (12/27/2019 8:05:36 PM)

i have downloaded the beta patch and the problem persists.the same issue than previously.is there any solution???



AlvaroSousa -> RE: Warplan log in problem (12/27/2019 10:11:39 PM)

You have to remind me which login issue is it.

Invalid password
Just doesn't log in
Can't see the games?



livipajo -> RE: Warplan log in problem (12/27/2019 11:25:13 PM)

i can login to multiplayer but the nothing happens and i canīt access to the game i was playing.i send you the image of what i can see. it says login sucessful and it is all.i canīt see any games



AlvaroSousa -> RE: Warplan log in problem (12/28/2019 3:10:36 AM)

I'm going to put up all the steps I tell people to try.

###Can't Login or can login but can't make games. Or can't see games.
Player data... delete file login again
C:\Users\"your user name"\Documents\My Games\WarPlan\playerData.dat

###Disable/Check firewall to make sure it isn't

###Try right clicking and running as admin on the WarPlan.exe game.
Games should install under.
C:\Program Files (x86)\Matrix\WarPlan
Or where you installed them.

### If all else fails
Disable any antivirus in all forms you might actually have more than one.
Reinstall the game as admin. Right click the installer and run as admin.

###Save game files are here. If you can't see them your system probably didn't install the game correctly. This folder will hold user data, scenarios, and saved games.
C:\Users\"your user name"\Documents\My Games\WarPlan\



AlvaroSousa -> RE: Warplan log in problem (12/28/2019 3:10:50 AM)

This seems like an access issue to me.



livipajo -> RE: Warplan log in problem (12/28/2019 1:20:13 PM)

i have tried all solutions that you planned and they donīt solve the problem. the same message trying all the possible solutions



VPaulus -> RE: Warplan log in problem (12/28/2019 2:48:57 PM)

Have you closed the windows that it says "login Successful"?

If so can you please attach the next screen?



livipajo -> RE: Warplan log in problem (12/28/2019 2:53:51 PM)

automatically when the message of "login successfull" appears it sends me again to the login of multiplayer. this is the next screen i can see since the last i posted.
2
if i closed the windows that it says"login successful" i go to the main menu

[image]local://upfiles/33964/600D4DF82C524735B7F04162822BE9CB.jpg[/image]



AlvaroSousa -> RE: Warplan log in problem (12/28/2019 3:31:15 PM)

Are you through a VPN by chance



AlvaroSousa -> RE: Warplan log in problem (12/28/2019 4:10:02 PM)

Today I should be putting up a new beta. It will show you the login error code on failure. That way we can pin point this down.

Very few players have had issues logging in. So let's figure this out.



livipajo -> RE: Warplan log in problem (12/28/2019 4:42:23 PM)

I am connected throught the wifi of my movil.i am on holydays travel and play with the laptop



VPaulus -> RE: Warplan log in problem (12/28/2019 4:51:06 PM)

I've installed the game with your serial number and logged in multiplayer with your account details and I was able to successfully login and saw the lobby with your multiplayer games.
I haven't installed any beta.
So definitely the issue is in your side. It might be related with the connection.



AlvaroSousa -> RE: Warplan log in problem (12/28/2019 7:23:25 PM)

The betas have not affected the multiplayer part.

It could be the hotel you are at is specifically blocking gaming sites.



VPaulus -> RE: Warplan log in problem (12/28/2019 7:55:51 PM)


quote:

ORIGINAL: Alvaro Sousa
It could be the hotel you are at is specifically blocking gaming sites.


I too believe that's the issue. Not blocking specific gaming sites but some type of connections.



AlvaroSousa -> RE: Warplan log in problem (12/28/2019 10:01:26 PM)

You could create a WIFI hotspot with your phone.
Connect your laptop to the phone
Do your turn, send your turn.

The save files are only 5mb. 1 gig of data is 1000mb.



livipajo -> RE: Warplan log in problem (12/29/2019 12:14:59 PM)

It what i am doing.i am using the wifi of my lg g5 to connecting to internet.



AlvaroSousa -> RE: Warplan log in problem (12/29/2019 3:30:27 PM)

If you are using the phone, try the hotel wifi if they have it. Something is blocking the connection post login.



livipajo -> RE: Warplan log in problem (1/4/2020 6:28:37 PM)

you are right, it was the internet connection.arrived at home and it works ok with my home wifi



AlvaroSousa -> RE: Warplan log in problem (1/5/2020 12:06:31 AM)

Glad it was resolved.



Page: <<   < prev  1 [2]

Valid CSS!




Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI
0.796875