Error Message trying to buy (Full Version)

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nkpontik -> Error Message trying to buy (6/4/2020 2:51:05 PM)

I am a US customer. When I try to purchase , (with several different credit cards) I get the following message:

"The request cannot be fulfilled for the current shopper. Please contact BlueSnap support for further details.."
The cards are good, and I tried to purchase at 3:30 pm UK time (as per Matrix post saying when available).



Shards -> RE: Error Message trying to buy (6/4/2020 2:52:56 PM)

Hi,

Can you send an email to support@slitherine.co.uk ? The guys there should be able to help you figure out what's happening there

Thanks!



nkpontik -> RE: Error Message trying to buy (6/4/2020 2:54:03 PM)

will do, thanks for quick reply



nkpontik -> RE: Error Message trying to buy (6/4/2020 3:57:45 PM)

Nothing yet but an automated response from Slitherine saying they "opened ticket"
Has any US based player been able to successfully purchase?



budd -> RE: Error Message trying to buy (6/4/2020 4:17:22 PM)

yea, the download was a little slow but everything went fine. West Coast here



Zenra -> RE: Error Message trying to buy (6/4/2020 4:42:28 PM)

Same error here - looks like a great game and I want to play but cannot buy the crazy thing! Contacting Slitherine...



Shards -> RE: Error Message trying to buy (6/4/2020 4:53:01 PM)

It might be worth trying a different web browser as a quick fix?



Zenra -> RE: Error Message trying to buy (6/4/2020 5:03:47 PM)

Same issue in Firefox and internet Explorer - sent email to support@slitherine.co.uk as suggested....



border10 -> RE: Error Message trying to buy (6/4/2020 10:50:33 PM)

I got the same error on multiple browsers as well when paying via card. I used the Paypal option. That worked fine.



eddieballgame -> RE: Error Message trying to buy (6/4/2020 11:41:14 PM)

No issues here, using 'IE'.
Download was faster then usual for Slitherine/Matrix; but was not over 600mb, which helps. :)



Clux -> RE: Error Message trying to buy (6/5/2020 4:24:48 AM)

I had a problem making a payment with my debit card, but I was able to make it without any problems using the same card but through paypal.



fikonbulle -> RE: Error Message trying to buy (6/5/2020 11:49:52 AM)

I had the same problem, it said something about "mismatch in price". I had during the purchase changed from Swedish Krona to euro and then back again out of curiosity.

I redid the order without changing and it went through. Funny thing is when i changed from and to Krona it cost 395kr but later it cost 391kr



Zenra -> RE: Error Message trying to buy (6/5/2020 1:22:02 PM)

I received email from Slitherine support saying, "The issue is ow fixed. You should now be able to place the order."

I got impatient and purchased using PayPal as others suggested here so I have not verified, but hopefully the issue is now sorted.



pepita17 -> RE: Error Message trying to buy (6/5/2020 2:14:31 PM)

Hello,

this is what i have :

Error - Shopping Cart
The request cannot be fulfilled for the current shopper. Please contact BlueSnap support for further details..

thank you for your help.



alomoes -> RE: Error Message trying to buy (6/5/2020 3:32:35 PM)

I found a work around by using paypal instead of my card directly. Hopefully that helps? Course I wasn't switching from kronas to dollars



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