Beta or Released? (Full Version)

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jimkehn -> Beta or Released? (7/15/2020 11:27:43 AM)

Is this game released to public or only beta? I tried to purchase it from Matrix and I wasn't allowed to. Assuming it is still for Beta users only???

Not out on Steam??



demiare -> RE: Beta or Released? (7/15/2020 1:34:38 PM)

It's already released to public. Beta version is used only to test new features & fix a bugs before it will going into stable.

I'd purchased it from Matrix as game currently isn't available on Steam. Dunno why you have issues with Matrix - try to write to their support directly.



jimkehn -> RE: Beta or Released? (7/15/2020 5:36:17 PM)

Well I tried purchasing from Matrix but it says I cant purchase from Blue Snap (or something like that...whatever THAT is) and to contact them. I have never had a problem purchasing from Matrix before and have numerous Matrix games. Guess I will just wait and buy it from Steam. Two clicks and its purchased, no ridiculous hoops to jump thru.



Malevolence -> RE: Beta or Released? (7/16/2020 12:59:03 AM)

It's a good game and it's released.

I recommend you try, https://www.matrixgames.com/contacts

Ask Support for assistance.



jimkehn -> RE: Beta or Released? (7/16/2020 2:20:41 AM)

OK well I am anxious to get the game. Unfortunately something called Blue Snap doesn't like me. WTF is this??? Why cant we just buy the dam game!!!



Malevolence -> RE: Beta or Released? (7/16/2020 2:54:00 AM)

I fired a red star cluster for you. Hopefully, someone answers the call.



Shards -> RE: Beta or Released? (7/16/2020 8:36:03 AM)

Hi,

Bluesnap are the company that provides the commerce platform for us.

If you're getting an error from them, it's usually because they've had some issue with processing your transaction.

If you send an email to support@matrixgames.com then they'll be able to get in touch with bluesnap and clear the issue.

Thanks!



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