No emails in Pbem

No emails in Pbem (Full Version)

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Ktonos -> No emails in Pbem (11/24/2020 9:02:52 PM)
I don't receive e-mails when my opponents finish their turn for a couple of days now. Opponents do receive theirs No e-mails in my spam folder and no block on the address.

Etzel -> RE: No emails in Pbem (11/25/2020 9:48:20 AM)
Same problem here, for me AND my opponent.

The Land -> RE: No emails in Pbem (11/25/2020 11:12:46 AM)
I am getting emails, though I think the format has changed!

Hubert Cater -> RE: No emails in Pbem (11/25/2020 1:28:05 PM)
Sorry to hear about the trouble here and please contact Matrix Support directly as they will be best positioned to correct any issues here.

The Land -> RE: No emails in Pbem (12/10/2020 10:38:46 AM)
quote: ORIGINAL: Hubert Cater Sorry to hear about the trouble here and please contact Matrix Support directly as they will be best positioned to correct any issues here. How do we contact them? My PBEM emails have stopped coming through, apparently at random

Hubert Cater -> RE: No emails in Pbem (12/10/2020 2:01:43 PM)
This is their contact and support page here: https://www.matrixgames.com/contacts

The Land -> RE: No emails in Pbem (12/10/2020 2:43:01 PM)
quote: ORIGINAL: Hubert Cater This is their contact and support page here: https://www.matrixgames.com/contacts Thanks!

Etzel -> RE: No emails in Pbem (12/10/2020 4:05:00 PM)
Just FYI: I've contacted the support and they replied, that they will ask the web admin to take a look. Okay, that's fair. But for 14 days I haven't heard anything more. Nothing changed, no reply, nothing. For the time being I wouldn't call that "Support".

Will952 -> RE: No emails in Pbem (12/10/2020 8:43:59 PM)
I have also just stopped getting emails, despite getting them regularly up until 3 days ago.

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