Cannot install update

Cannot install update (Full Version)

All Forums >> [Current Games From Matrix.] >> [World War II] >> Kharkov: Disaster on the Donets >> Tech Support

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76mm -> Cannot install update (1/1/2021 3:25:30 PM)
I just bought this game and cannot install the update. When I try to unzip it, I get a message saying that the file's data in incomplete. Yes, I've tried re-downloading 4-5 times, same message. This is very annoying. Also, your file download page has two links for the update, one from 2010, one from 2018. The one from 2010 does nothing, the one from 2018 gives me the corrupted file described above. Very, very disappointing that Matrix can't get this right for a game which has been out for what, 12 years?

jonj01 -> RE: Cannot install update (2/21/2021 7:59:39 PM)
exact same thing happened to me... but the jackasses at matrix are too busy banning customers than to take care of problems like this.. matrix games sucks ass the same thing for tigers on the hunt the kursk expansion doesnt even download after you buy it and if you complain or dispute the charge you get banned f this site and its games

jonj01 -> RE: Cannot install update (2/21/2021 8:00:46 PM)
funny that after 2 months there is still no reply

rickier65 -> RE: Cannot install update (2/21/2021 8:06:06 PM)
quote: ORIGINAL: jonj01 exact same thing happened to me... but the jackasses at matrix are too busy banning customers than to take care of problems like this.. matrix games sucks ass the same thing for tigers on the hunt the kursk expansion doesnt even download after you buy it and if you complain or dispute the charge you get banned f this site and its games I downloaded the Kurks expansion for TotH at end of 2020, and it downloaded and installed fine. Let me know if you are still unable to download it. Rick

rickier65 -> RE: Cannot install update (2/21/2021 8:56:49 PM)
quote: ORIGINAL: jonj01 exact same thing happened to me... but the jackasses at matrix are too busy banning customers than to take care of problems like this.. matrix games sucks ass the same thing for tigers on the hunt the kursk expansion doesnt even download after you buy it and if you complain or dispute the charge you get banned f this site and its games Also, the poster above got a response on a separate thread: ___________ "You can download the update from these mirrors: http://ftp.us.matrixgames.com/pub/KharkovDisasterOnTheDonets/KharkovDisasterontheDonets-Update-v120.zip http://ftp.ey.matrixgames.com/pub/KharkovDisasterOnTheDonets/KharkovDisasterontheDonets-Update-v120.zip " ____________ I can send you the executable for the Kursk expansion for Tigers on the Hunt, but you'll still need the serial number they sent when you purchased. Let me know if you still need the expansion exe. I've always had good luck with the support for Matrix Games by opening a ticket. Thanks Rick

jonj01 -> RE: Cannot install update (2/21/2021 11:40:47 PM)
quote: http://ftp.us.matrixgames.com/pub/KharkovDisasterOnTheDonets/KharkovDisasterontheDonets-Update-v120.zip thanks the mirror works... already got my money back from the kursk game... thats why i got a purchase ban

rickier65 -> RE: Cannot install update (2/22/2021 12:34:58 AM)
quote: ORIGINAL: jonj01 quote: http://ftp.us.matrixgames.com/pub/KharkovDisasterOnTheDonets/KharkovDisasterontheDonets-Update-v120.zip thanks the mirror works... already got my money back from the kursk game... thats why i got a purchase ban no problem, glad it still works

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