Physical Upgrade for Download-Only Customers

Physical Upgrade for Download-Only Customers (Full Version)

All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East 2

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Erik Rutins -> Physical Upgrade for Download-Only Customers (4/2/2021 3:34:48 AM)
Hi everyone, The link below will allow you to order a physical copy if you wish, in addition to your download copy. If you already ordered a fully physical + download, you have no need for this. However, if you purchased a download copy only and now would also like the physical hardback book and DVD to add to that, this is what the physical upgrade link is for. This will give you the full hardback book along with a DVD (but the DVD will not have a unique serial, it will work with the download serial you already have). https://www.matrixgames.com/shoppingcart/add/gary-grigsbys-war-in-the-east-2/pc/upgrade Let me know if you have any questions or problems. Regards, - Erik

cdcool -> RE: Physical Upgrade for Download-Only Customers (4/2/2021 9:52:18 AM)
Outstanding! Thank you EriK!!

SheperdN7 -> RE: Physical Upgrade for Download-Only Customers (4/2/2021 7:48:28 PM)
quote: Outstanding! Thank you EriK!! +1 really happy with this product and all the support the team is devoting to it as well.

stolowski -> RE: Physical Upgrade for Download-Only Customers (4/4/2021 8:42:03 AM)
I guess shipping via Royal Mail (to Poland in my case) isn’t tracked? Is there any insurance and complaint policy in case the package doesn’t arrive? I’m somewhat cautious / skeptical when my local national post service is involved in the delivery...The DPD courier option is unfortunately more expensive than the box upgrade itself 😞

Erik Rutins -> RE: Physical Upgrade for Download-Only Customers (4/4/2021 1:44:06 PM)
quote: ORIGINAL: stolowski I guess shipping via Royal Mail (to Poland in my case) isn’t tracked? Is there any insurance and complaint policy in case the package doesn’t arrive? I’m somewhat cautious / skeptical when my local national post service is involved in the delivery...The DPD courier option is unfortunately more expensive than the box upgrade itself 😞 I apologize, but I'm really not familiar enough with the shipping between the UK and Poland to advise. In general, most carriers offer reimbursement in case a shipment is lost but I'm not sure how your postal service handles it. Your best bet if you are concerned about the shipping option is to contact support@matrixgames.com and they can inquire with our warehouse to see if they have any advice.

Bronze -> RE: Physical Upgrade for Download-Only Customers (4/4/2021 3:47:36 PM)
Is there not a shipped in USA to somewhere in the USA shipment option? $24 for shipping is a little prohibitive...

Erik Rutins -> RE: Physical Upgrade for Download-Only Customers (4/4/2021 5:05:10 PM)
No, our only warehouse at this point is in the UK. Unfortunately all shipments worldwide come from the UK warehouse at this point. With that said, because of the size and weight of the hardbound manual, that's actually as good a shipping rate as can be gotten coming from the UK.

stolowski -> RE: Physical Upgrade for Download-Only Customers (4/6/2021 12:11:33 PM)
quote: ORIGINAL: Erik Rutins quote: ORIGINAL: stolowski I guess shipping via Royal Mail (to Poland in my case) isn’t tracked? Is there any insurance and complaint policy in case the package doesn’t arrive? I’m somewhat cautious / skeptical when my local national post service is involved in the delivery...The DPD courier option is unfortunately more expensive than the box upgrade itself 😞 I apologize, but I'm really not familiar enough with the shipping between the UK and Poland to advise. In general, most carriers offer reimbursement in case a shipment is lost but I'm not sure how your postal service handles it. Your best bet if you are concerned about the shipping option is to contact support@matrixgames.com and they can inquire with our warehouse to see if they have any advice. Thank you, I did contact support@ and got reassuring clarification. Box upgrade ordered :)

briklebritt -> RE: Physical Upgrade for Download-Only Customers (4/6/2021 1:05:40 PM)
Erik, which version of the manual will be shipped? Better to wait some weeks and get the latest updated version.. Do you think about doing a german manual too (digital version) as you did with WitE1? Would be great!

Erik Rutins -> RE: Physical Upgrade for Download-Only Customers (4/6/2021 1:11:38 PM)
quote: ORIGINAL: briklebritt Erik, which version of the manual will be shipped? Better to wait some weeks and get the latest updated version.. Do you think about doing a german manual too (digital version) as you did with WitE1? Would be great! There is only one version of the hardbound manual and that is what will be shipped. There are no plans at present for an update or a reprint. I believe some folks in the community are already working on localized versions of the digital manual, but I'm not sure on the timeline there. As for an official localized version, I can't predict when and if that will happen at this point, but we certainly would not be against it.

m0ep -> RE: Physical Upgrade for Download-Only Customers (4/26/2021 6:04:57 PM)
Is it possible to "upgrade" without owning the game (e.g. for gifting it / learning before buying)? I have been able to put the article in my basket and to proceed to the payments page. However I'm afraid that it gets cancelled manually afterwards.

ernieschwitz -> RE: Physical Upgrade for Download-Only Customers (4/26/2021 6:46:15 PM)
Is it possible to get the hard copy from inside the EU? I'd hate to pay import costs!

wkuh -> RE: Physical Upgrade for Download-Only Customers (4/27/2021 1:55:18 PM)
Any clue about my hardcopy manual? Been playing latest release for some time w/o manual. Seems it should be here.

Hardradi -> RE: Physical Upgrade for Download-Only Customers (4/30/2021 9:50:59 AM)
Sadly, the postage is as much as the book to get it here Down Under.

Sigwolfe -> RE: Physical Upgrade for Download-Only Customers (4/30/2021 12:25:38 PM)
quote: ORIGINAL: Hardradi Sadly, the postage is as much as the book to get it here Down Under. Don't feel like your alone in that... it was more than the price for the book to send to the US. Having already received it, I feel it was totally worth it and don't regret the decision one bit.

Hardradi -> RE: Physical Upgrade for Download-Only Customers (5/10/2021 9:15:21 AM)
quote: ORIGINAL: Sigwolfe quote: ORIGINAL: Hardradi Sadly, the postage is as much as the book to get it here Down Under. Don't feel like your alone in that... it was more than the price for the book to send to the US. Having already received it, I feel it was totally worth it and don't regret the decision one bit. Haha, you convinced me or the game did. Now it can sit with the War in the West manual.

821Bobo -> RE: Physical Upgrade for Download-Only Customers (5/10/2021 7:46:57 PM)
Manual arrived today, fits more into the library than on pc desk [&o]

76mm -> RE: Physical Upgrade for Download-Only Customers (5/14/2021 2:27:23 PM)
quote: Is there not a shipped in USA to somewhere in the USA shipment option? $24 for shipping is a little prohibitive... quote: ORIGINAL: Hardradi Sadly, the postage is as much as the book to get it here Down Under. You guys are lucky--I was quoted $40 for shipping to Washington, DC. $40 shipping for a $20 book...I'll pass.

kadste_slith -> RE: Physical Upgrade for Download-Only Customers (5/29/2021 4:04:40 PM)
Hi, Is the manual the same size as WITW?

Sigwolfe -> RE: Physical Upgrade for Download-Only Customers (5/30/2021 3:39:07 AM)
quote: ORIGINAL: kadste_slith Hi, Is the manual the same size as WITW? Height and width, yes. It's obviously got more depth due to the higher page count.

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