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Malichite -> RE: My Book has arrived (5/6/2021 7:42:51 PM)
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Same as many others, the manual itself is gorgeous, but several major dents/dings to the cover. I mean at over $35+ dollars shipping I expected more than a book wrapped once with a bubble wrap sheet and slid into those international express mail envelopes. Basically the edges of those mailing envelopes get banged and shredded as it goes through the international mail sorting facilities, thank goodness it didn't include a DVD game case or that would have come in fragments.
I raised this issue with Matrix last year when I had a similar experience with World in Flames books and a physical version of Armored Brigade that was so damaged I was sent replacements. Even after the first issue, those replacements were sent the exact same way with no additional protection nor any option for me to pay extra for better packaging, so they were also damaged just not as badly as the first time.
I guess I had hoped that with the addition $$$ shipping costs this time and my past experience with War in the East/West Book versions that it would at least come protected in those book size boxes, but I guess this is going to have to be the last physical version I spend extra on until Matrix/Slitherine address their poor international packaging. I don't expect the condition of new items to be such a dice roll, especially when in years past I've ordered many physical editions of Matrix games that actually used to ship in boxes and while it may have taken a bit to arrive, they always arrived with the contents intact and undamaged.
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