[Matrix aware/possibly improved] No mail from matrix on game turn? (Full Version)

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Cavalry Corp -> [Matrix aware/possibly improved] No mail from matrix on game turn? (5/5/2021 5:22:18 PM)

Since the 07 patch I seem to be getting no notifications from the game telling me its my turn ?
One of my opponents ended a game on a ladder because he thought i had just dropped it - and I was winning :)




Joel Billings -> RE: No mail from matrix on game turn? (5/5/2021 8:35:01 PM)

I've emailed Matrix about this since yours is the third person that has posted about emails not arriving. There were no changes with this in any of the updates (at least nothing intentional). Will let you know if I hear anything. Since there are over 100 games on the server now, I'm assuming that most players are still getting email messages. Would be good to hear confirmation from someone using one of the later versions that they still are getting emails.



Cavalry Corp -> RE: No mail from matrix on game turn? (5/5/2021 9:11:09 PM)

Ok thanks ...



karonagames -> RE: No mail from matrix on game turn? (5/6/2021 11:54:50 AM)

I have not received an email since 30th April. I sent a turn that had some error message that I could not record. Since then turns are processing correctly but no confirmation emails are being received.



Dodo98 -> RE: No mail from matrix on game turn? (5/6/2021 12:08:25 PM)

I'm not receiving any email notifications since the beginning, so since the initial release version.



Joel Billings -> RE: No mail from matrix on game turn? (5/6/2021 5:34:40 PM)

Matrix has been alerted. They said it might be some issue with spam filters. They are looking into it.



Cavalry Corp -> RE: No mail from matrix on game turn? (5/6/2021 5:37:51 PM)

OK can assure you its not mine and I check the spam as well. It was working fine for a while. I actually had two games running....

Also while they are at it it would be nice if when a scn finshed it told you the result. Matrix could use this to have its own league and also collect date to help re balance scns for future patches, its like mass play testing.



Joel Billings -> RE: No mail from matrix on game turn? (5/6/2021 5:46:30 PM)

No it's not on your end. They said they have to constantly adjust things so they aren't considered spam by some lists.



karonagames -> RE: No mail from matrix on game turn? (5/6/2021 6:04:30 PM)

Nothing in my junk mail or spam filters.



Denniss -> RE: No mail from matrix on game turn? (5/6/2021 6:47:31 PM)

For months I have not received a single notification about new forum posts in watched threads, is this a spam problem too?
Works for private messages though which is strange - either all or nothing.



Joel Billings -> RE: No mail from matrix on game turn? (5/6/2021 7:29:02 PM)

I suggest you guys open support tickets with Matrix about these email issues.



Cavalry Corp -> RE: No mail from matrix on game turn? (5/7/2021 7:58:03 PM)

now I am getting the mail great... they even sent me a mail about it. But there is now no Button the load the game! So cannot do anything.



Cavalry Corp -> RE: No mail from matrix on game turn? (5/7/2021 8:09:13 PM)

You can see there is no load game button only resign.

This is my first experience of using this method and PBEM is much better sorry. I do not see what this server offers over standard PBEM.

[image]local://upfiles/9997/7BE3218D8FA54745A3D5FE035E94970E.jpg[/image]



Joel Billings -> RE: No mail from matrix on game turn? (5/7/2021 10:18:14 PM)

It says it is your opponents turn. Have you contacted him? Maybe the email is old?



Cavalry Corp -> RE: No mail from matrix on game turn? (5/8/2021 8:39:05 AM)

I have awaiting h9s reply - So apologies - I assume the server is catching up or something but yesterday it told me it was my turn. Never mind hope it resolves in time.



Laits -> RE: No mail from matrix on game turn? (5/9/2021 6:27:40 PM)

From my side I have the "reverse" problem for I receive emails saying its my turn when my opponents are still playing their turn.
I notice that I didn't received emails for my last two turns.
Perhaps it arrives with a delay because of a problem with the server.



Cavalry Corp -> RE: No mail from matrix on game turn? (5/9/2021 6:35:00 PM)

I did have a mail saying the game has been started and we are on turn 6 ?

However Idid get a normal notification today.



squatter -> RE: No mail from matrix on game turn? (5/10/2021 6:48:08 AM)

I'm now receiving email alerts at apparently random intervals, ie telling me it's my turn when my opponent hasn't finished.

I'm guessing these are all the turn alerts that never arrived in the first place and the system is catching up, but let's see how it progresses.



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