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Niwotian60 -> So is there a fix in our future (9/2/2003 1:18:26 AM)
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I reported the "black screen after splash videos" problem two weeks ago in a separate thread and I have still not seen any signs of help. Is anyone working on this? If so, I have not been contacted or asked for any information. Since I paid $50 (US) for the game and cannot return it, I expect better support than I have received. My system specs (repeated from previous post) are:
AlienWare System with:
WinXP Pro SP1, Intel 875P Motherboard, 3.2GHz P4, 2GB PC-3200 RAM, NVidia GeForce FX Ultra 5900 (256MB RAM), Creative Audigy 2, Plextor PX-504A DVDR, Samsung SM-352B CDRW/DVD, 120GB ST3120 HD, MS Intellimouse Explorer 3.0A USB, NEC MultiSync LCD 2080UX monitor, built-in Intel PRO/1000 CT Network Connection
All drivers are latest (official) versions. I am running DirectX 9.0b (and will supply output of DXDIAG if that helps). I have had no other problems running games including StarWars Galaxies, Age of Wonders: ShadowMagic, IL2 Sturmovik, Dark Age of Camelot, UT2003, Splinter Cell, NWN, and Warcraft III. This is pretty much a state-of-the-art machine (which will probably last about another month before the next iteration of P4's, Graphic Cards, etc) so I can't imagine that the hardware is a problem.
I have attempted (clean) installs from both CD drives with same results.
So PLEASE, can I get some support???
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