Store purchase problem rectified (Full Version)

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eastwindrain -> Store purchase problem rectified (12/14/2021 6:33:39 PM)

Had three attempts to buy seven games with discount code.
Each time the message was problem with cart.
Did a reboot and had another go only to be told my coupon had already been used !!!.
At this point I noticed a flood of emails from Matrix confirming my games purchase.
So problem solved but thought I would update you on the glitch.

Still have not received my receipt for the games I purchased, and MY PAGE still does not register them.



ObeseMonkey -> RE: Store purchase problem rectified (12/14/2021 10:24:55 PM)

Just double check you haven't been charged multiple times. That's what it did for me a few weeks ago when I had the same issue. Matrix support were pretty good at fixing that issue, even if they don't seem to of fixed this store glitch yet.



eastwindrain -> RE: Store purchase problem rectified (12/15/2021 10:01:35 AM)


quote:

ORIGINAL: ObeseMonkey

Just double check you haven't been charged multiple times. That's what it did for me a few weeks ago when I had the same issue. Matrix support were pretty good at fixing that issue, even if they don't seem to of fixed this store glitch yet.


Thanks for the heads up, will do.
I did read your post on this subject several days ago.



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