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Niwotian60 -> Still bugged after more 2 months (10/7/2003 3:21:27 AM)
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AFTER 2 MONTHS OF NO SUPPORT ...
I bought KP the day it came out. I installed it on a very clean, high-end machine. The credits and opening splash screens worked fine but when it got to the actual program I only get a black screen. I reinstalled from scratch using my 2nd CD drive (I even deleted the remnants from the registry; apparently KP doesn't do a clean deinstall even immediately after installing). Same problem.
I reported this along with all of my system specs (I'll repeat them below) in an existing thread that identified the exact same problem. I waited two weeks. No reply, so I repeated my problem and received the reply from Mark that they were aware of the problem and a fix was in the near future. More than 6 weeks later now and no fix, no replies, and I can't even find the original thread. The 1.1 patch thread doesn't even mention the problem. What do I need to do to get support for a game I paid $45 for?
My system specs (for the 3rd time) are:
3.2GHz P4, 2GB RAM, 120GB HD, NVidia GeForce 5900 FX 256MB, SB Audigy 2, 2 @ DVD/CD RW, WinXP Pro, DirectX 9.0a.
I use the machine to run several other games with much higher spec requirements without problem. I will happily provide the DXDIAG and any other system info desired to help resolve this problem, but I am very frustrated at the complete lack of support. I am forwarding a copy of this email to the MD BBB as well.
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