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hamr831 -> Tried game BUT !! (11/11/2003 11:48:42 PM)
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Salute..
I bought this game when it first came out and cancelled it because it was not ready.. over the last 2 years I heard all the horror stories and some good things lately good things .. after seeing the posts here I figured I try the game again thats where the problems started :(
when I load the game and try to play all it does is try to load and I get a blank screen and nothing, I went to their Customer support area on the BBS ( they don't have any real customer support for this game ) and seen that others had same problem so I did all the things they listed to try like defraging ( 130 gigs ) ouch.. new drivers, reinstalling the game etc.. and it still does not work..
this is not a knock on the game but a post of frustration after jumping through the hoops required to be able to play this game if they beleived in their product they would have customer support staff to help you not hide behind their BBS.
The game may be the greatest in the world but not if new customers they are trying to get cannnot get it to load and there is no phone number you can call if you have a problem which from reading the BBS that so many do have.. I sent some e-mails hoping to get a response .. my game time is too short now to have to wait days hoping they can get back to me and help me ..
I did not post this on their bbs because I didn't feel like getting attacked by the fans of the game.. I tried to give the game a fair chance but if i can't log into it how can i recommend it to my friends:
thx for your time ..
s. cangelosi
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