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In addition to this, they outright refuse to offer a refund or even provide a hard copy.

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ORIGINAL: daz1333

hello all. These people are an absolute disgrace. I have had multiple problems trying to download a game I purchased. I've had nothing but the same response over and over again. None of these responses has assisted me in downloading the game despite my continued feedback. In addition to this, they outright refuse to offer a refund or even provide a hard copy. They also have this stupid policy of disallowing any further attempts to download after 30 days, which means that I am now unable to continue to try and solve the problem. So basically beware; these people will defraud you of your money.

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ORIGINAL: Scott_WAR

Why change to what is undoubtedly the next format for distributing games? Who needs progress? Hell, we should have never invented the car,...the horse was good enough. Antibiotics,....never should have been  made the first place,....leeches and bleeding were fine,.....if you were an undertaker they were actually good for business.

The world changes, you can change with it or get left behind.

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ORIGINAL: Scott_WAR

Actually you have a valid point Greybriar........ add to it that war gamers are the type of people that typically dont need high speed access since most muiltiplayer games they play are PBEM.

When a high speed access ISP goes with charging based on usage they almost always see the same results. A loss in customers, and an increase in competitiors.

One of the key areas that is being looked at to trim fat off of the price of video games is the digital download. It completely does away the costs of the production of CD's/DVD's, the box, the manual, the insert that goes in the box or the artwork on the box, warehouse space, inventory management, damages-which always happen when dealing with a physical product, products being lost in shipping....etc. There is a LOT of money to be saved there.  However, as you pointed high speed access is not everywhere quite yet, so there would be lost sales. The question is are the lost sales made up for by the lower cost of production? Im not an exert so I cant say,....but it sure seems more and more games are available as downloads everyday, and it also seems like the number of games ONLY available as downloads is growing every day.


But I will concede the points you made, the future isnt quite here for the doing away with cd's and boxes. Yet.

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ORIGINAL: Greybriar

I have never purchased a game via digital download. Nor do I plan on doing so. I have all my PC games in the retail boxes they were in when I bought them.

Just thought I would post this to let Matrix know that not all of us spend our money on digital downloads.

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ORIGINAL: RyanCrierie

Question regarding digital downloads; is it possible to re-buy the rights for DD for a fee of like $5-6 or so in case you lose your original downloaded file, or the game discs; and Matrix still has your customer information on file?

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ORIGINAL: Greybriar

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ORIGINAL: Scott_WAR

Why change to what is undoubtedly the next format for distributing games? Who needs progress? Hell, we should have never invented the car,...the horse was good enough. Antibiotics,....never should have been  made the first place,....leeches and bleeding were fine,.....if you were an undertaker they were actually good for business.

The world changes, you can change with it or get left behind.

Some of us gamers don't have internet access. Others only have dial-up. And what with Time-Warner Cable (for one) checking out the possibility of charging its cable subscribers based on usage instead of a set monthly fee, the increased cost of a monthly cable connection may increase dramatically.

So what part of the future are you referring to? I think you might do well to take your own advice.

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ORIGINAL: apathetic lurker

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ORIGINAL: Scott_WAR

Actually you have a valid point Greybriar........ add to it that war gamers are the type of people that typically dont need high speed access since most muiltiplayer games they play are PBEM.

When a high speed access ISP goes with charging based on usage they almost always see the same results. A loss in customers, and an increase in competitiors.

One of the key areas that is being looked at to trim fat off of the price of video games is the digital download. It completely does away the costs of the production of CD's/DVD's, the box, the manual, the insert that goes in the box or the artwork on the box, warehouse space, inventory management, damages-which always happen when dealing with a physical product, products being lost in shipping....etc. There is a LOT of money to be saved there.  However, as you pointed high speed access is not everywhere quite yet, so there would be lost sales. The question is are the lost sales made up for by the lower cost of production? Im not an exert so I cant say,....but it sure seems more and more games are available as downloads everyday, and it also seems like the number of games ONLY available as downloads is growing every day.


But I will concede the points you made, the future isnt quite here for the doing away with cd's and boxes. Yet.

And yet 99% of games that are direct download cost the same as ones that have a box and the travesty that passes for a paper manual these days.....Yes, companies save oodles of cash doing direct download but we really dont see any savings attached. Same price, different distribution.....