RE: UK/Euro stores? (Full Version)

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beppi -> RE: UK/Euro stores? (7/2/2004 3:35:32 AM)

Mhhhh european order still buggy.
always recieving a
https://www.digitalriver.com/dr/v2/ec_MAIN.Master
error after entering credit card data.



AlbA -> RE: UK/Euro stores? (7/2/2004 3:36:39 AM)

Still can't complete an order. Some info for you Erik to pass on to DR: I can't enter a "Valid From" date for 2004. Drop down box only goes up to 2003.

Yours Tired and frustrated..



IronDuke_slith -> RE: UK/Euro stores? (7/2/2004 3:39:45 AM)

Eric,
I applied again, and this time it holds my details instead. I didn't need to complete my e-mail address originally so I'm guessing it recognises who's logged on when they are a Matrix member and takes details from Matrix records. It didn't retain my credit card details, though, (number etc) just the billing address, so there may not be too serious a security issue here, if at all. It'd be interesting to know what other UK users have seen. Maybe it holds my billing address and only displays when I log into the store? I'll be sure to check my credit card statement online in the morning. [;)]

Regards,
John.



Erik Rutins -> RE: UK/Euro stores? (7/2/2004 3:40:39 AM)

Gents,

Sorry about this, thanks for the reports. I've already sent them to DR and they have a tech who is working with me. The Euro store appears to be the only remaining problem, though he thought it was fully updated a minute ago. [:(]

Regards,

- Erik



Erik Rutins -> RE: UK/Euro stores? (7/2/2004 3:48:47 AM)

Beppi, Alba,

We can't duplicate your issues here running test orders through the Euro store. Can you please try again and see if it was a problem caused during the update process? Thanks.

Regards,

- Erik



AlbA -> RE: UK/Euro stores? (7/2/2004 3:54:09 AM)

PM Erik.



Erik Rutins -> RE: UK/Euro stores? (7/2/2004 3:58:10 AM)

Thanks, please e-mail me at erikr@matrixgames.com if you can stay awake and we'll work this out while I have DR's support handy.

Regards,

- Erik



general billy -> RE: UK/Euro stores? (7/2/2004 4:01:37 AM)

from 39.99 to 46.99
i guess that 7 pounds was the VAT, that i didnt want to pay. [:(]



Erik Rutins -> RE: UK/Euro stores? (7/2/2004 4:31:29 AM)

Please note the store alerts you to VAT as you're ordering and also can provide a VAT receipt at the end.

Beppi, Alba,

It looks like we may have to wait until Monday/Tuesday for DR to have enough staff to add a 2004 in that drop-down list for Solo/Switch cards. Can't believe this was missed, but there it is. I'm working on seeing if I can get an alternate method for you to order. If you have alternate cards that don't use that category, please feel free to try them.

Regards,

- Erik



AlbA -> RE: UK/Euro stores? (7/2/2004 4:33:54 AM)

[sm=00000117.gif]

Thanks for trying Erik. Since I won't be able to bring myself to browse the forums 'til "Monday/Tuesday", I hope you all have fun playing and happy July 4th for those to whom it matters!

Without WitP. Without sleep. Without a job come a few hours probably! [;)]

NN Lads.



Erik Rutins -> RE: UK/Euro stores? (7/2/2004 4:42:08 AM)

Alba! Beppi!

I just got them to change it, they were good enough to acquiesce. If you're still awake, please try again - 2004 should be there now!

Regards,

- Erik



beppi -> RE: UK/Euro stores? (7/2/2004 4:42:48 AM)

Mhhh, still recieving the same errors ...
Will try again tomorrow with some different Visa Cards from Family/Friends



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