AtD Serial no.? (Full Version)

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angel42052 -> AtD Serial no.? (10/19/2004 9:17:56 PM)

I've looked everywhere (e-mail mssgs associated with order, KP box, KP CD, Atd Box, Atd CD) for this beastly serial number to load AtD. I've tried just about anything that looks remotely like a serial number. Nothing seems to work on the AtD serial no. dialog box.

Help!

Steve




Clipper1968 -> RE: AtD Serial no.? (10/19/2004 9:32:45 PM)

I suggest you email your situation to support@matrixgames.com or you can also go to http://www.myord.com/ or http://www.findmyorder.com/ and you could also reteive your serial number.
Hope this help.




angel42052 -> RE: AtD Serial no.? (10/20/2004 1:00:51 AM)

Doesn't work -- Col. with serial no. has the text, "Not Availiable."




Clipper1968 -> RE: AtD Serial no.? (10/20/2004 1:10:03 AM)

Do you want my serial number?[:D]
More seriously the only remaining solution is to email support@matrixgames.com explaining your issue and they should be able to sort it out.
It is another DR "bugs"...[:(]




angel42052 -> RE: AtD Serial no.? (10/20/2004 1:11:28 AM)

I shall do so. Thank you for responding to question.

Steve




alexs -> RE: AtD Serial no.? (10/20/2004 2:14:06 AM)

Hi Zukov,
There may be an issue on Digital River's end (there have been a few hiccups previously with serial numbers). Either Erik or Marc will be able to help you with your issue.

AlexS
SSG




Fred98 -> RE: AtD Serial no.? (10/20/2004 3:01:28 AM)

The serial number appears in 2 places:

In the Matrix “store” . You can go and check your order status and locate the serial number.

In the confirming email you should have received.




Clipper1968 -> RE: AtD Serial no.? (10/20/2004 3:16:45 AM)

If you have purchased the Boxed version of the game no serial number has been included in the order confirmation emailed to you by DR.You can't also find it in the E-store.
I can confirm that based upon my disastrous experience about my BiN box purchase that I have not received yet...[:@]This is really a no ending story...[:-]




alexs -> RE: AtD Serial no.? (10/25/2004 4:41:57 PM)

Hi Zukov,
Just checking to see whether you have received your serial number yet?

AlexS
SSG




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