Thanks (Full Version)

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hallen -> Thanks (10/20/2004 3:03:20 PM)

Not sure the best place to post this, and maybe it won't interest most people but we don't always hear the happy endings only the problems, so......
I just wanted to say a very public thanks to Marc at Matrix Support for sorting my WITP duplicate order issues. I wanted to say thanks in the forums because I can honestly say the Matrix support went above and beyond the call of duty.
These guys work really hard for their customers and I'm genuinely impressed.
Thanks



rogueusmc -> RE: Thanks (10/21/2004 2:56:59 AM)

Has it been a most excellent adventure?...[:D]



hallen -> RE: Thanks (10/21/2004 12:09:37 PM)

It certainly was!
I cannot describe how fantastic Matrix customer support is, especially when the fault lay entirely with Digital River whose customer support amounted to 'all sales are final.'



Feinder -> RE: Thanks (10/21/2004 2:46:19 PM)

"Be excellent to each other!"

[:D]

-F-



rogueusmc -> RE: Thanks (10/21/2004 11:59:43 PM)

I thought someone had to get it...[:D]



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