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Paul Vebber -> (6/23/2001 1:36:00 AM)
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The fullfillment house has been running a couple days behind in updating the order status, last we heard was all teh orders had been sent to shipping, so they should be picked up by the shipper no later than monday.
If you don't get the game by the end of next week then either there was a problem with your shipping address (our problem) or a problem withthe shipper (that does ocasionally happen) in both cases you will get your game, in the former we will ship you a new one, the latter youhave to initiate a tracer and if it comes back that no pakage was picked up, then we will have the fullfillment house go through its paper work and if indeed it was never picked up it will be shipped, other wise a lost article report is made. How that works depends on the shipper.
we apologize for all the confusion and yes, the order of shipping was determined by how your data transfered over, it it transferred with no error then it shipped early, if it required a lot of manual intervention it shipped later.
Now that we seem to have stable and efficient store up, orders will now be filled first come first served.
[ June 22, 2001: Message edited by: Paul Vebber ]
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