New patch CTD - repeatable

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All Forums >> [Current Games From Matrix.] >> [Napoleonics] >> Crown of Glory >> Crown Of Glory Support >> New patch CTD - repeatable

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New patch CTD - repeatable - 8/5/2006 1:52:30 AM

Jim D Burns

Posts: 4013
Joined: 2/25/2002
From: Salida, CA.
Status: offline

Well I downloaded the latest patch today and have tried to play two different games which both caused CTD after playing for a while. The first game I no longer have saved, but I have the second saved and am unable to advance to the next turn without a CTD near the end of turn resolution every time I end turn. Let me know who to send the save files to.

Jim

P.S. I did a completely new install today and then patched up with the new patch.

< Message edited by Jim D Burns -- 8/5/2006 1:54:00 AM >

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RE: New patch CTD - repeatable - 8/5/2006 5:28:55 AM

jchastain

Posts: 2164
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From: Marietta, GA
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Actually, they typically ask that you zip up the save files and then attach it to a message here. If you use the "post reply" button and not just the quick reply box at the bottom, you'll see a "Click here to upload" comment right below the text box. Use that to attach the file.

(in reply to Jim D Burns)

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RE: New patch CTD - repeatable - 8/5/2006 6:05:16 AM

Russian Guard

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Joined: 10/14/2005
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I have also had the same CTD problem with two games in a row. *Sigh*

You've got to be kidding me...anyone else (besides JD Burns and I)?

Edit: If relevent - running a game saved from 1.2.18 beta patch. It was my understanding that the patches were compatible, but will test a new game as well.

< Message edited by Russian Guard -- 8/5/2006 6:15:17 AM >

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RE: New patch CTD - repeatable - 8/5/2006 6:32:44 AM

Russian Guard

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Joined: 10/14/2005
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quote:

ORIGINAL: Russian Guard

Edit: If relevent - running a game saved from 1.2.18 beta patch. It was my understanding that the patches were compatible, but will test a new game as well.

NOPE - just played a brand-spankin' new game, as Sweden. My game crashes every April 1806, right after Austria surrenders to France and Spain. CTD...

(in reply to Russian Guard)

Post #: 4

RE: New patch CTD - repeatable - 8/5/2006 6:35:26 AM

Jim D Burns

Posts: 4013
Joined: 2/25/2002
From: Salida, CA.
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quote:

ORIGINAL: jchastain

Actually, they typically ask that you zip up the save files and then attach it to a message here. If you use the "post reply" button and not just the quick reply box at the bottom, you'll see a "Click here to upload" comment right below the text box. Use that to attach the file.

They only support Gif/Txt/Jpeg files, I can't upload the zip.

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RE: New patch CTD - repeatable - 8/5/2006 6:39:10 AM

Jim D Burns

Posts: 4013
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From: Salida, CA.
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quote:

ORIGINAL: Russian Guard

NOPE - just played a brand-spankin' new game, as Sweden. My game crashes every April 1806, right after Austria surrenders to France and Spain. CTD...

I just opened my save, it's April 1793, so apparently it's related to seasonal events occurring in April perhaps?

Jim

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RE: New patch CTD - repeatable - 8/5/2006 8:29:29 AM

Russian Guard

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quote:

I just opened my save, it's April 1793, so apparently it's related to seasonal events occurring in April perhaps?
Jim

Yes it seems so...I tried playing the 1805, 1796, and 1820 campaigns, as different Nations (France, Prussia, Russia, Sweden), and each time I reached the first April month, the game crashed.

Needless to say, Eric and Co, please investigate ASAP.

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RE: New patch CTD - repeatable - 8/5/2006 11:49:00 AM

voteslave

Posts: 17
Joined: 12/18/2005
Status: offline

Only just started this game and only done 1 turn - however on exit i just get a back screen and can't access windows at all so i have to press the reset button - its done this all 3 games i started when i tried to exit

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Post #: 8

RE: New patch CTD - repeatable - 8/5/2006 4:01:29 PM

Centio

Posts: 12
Joined: 6/19/2005
From: Denmark
Status: offline

I'm experiencing the same crash in april 1792...

(in reply to Jim D Burns)

Post #: 9

RE: New patch CTD - repeatable - 8/5/2006 4:34:23 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
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I just added zip upload support to this forum. We'll try to duplicate this ASAP. In the meantime, please upload your save files here as it will help us to see what's going on in each of your cases.

Regards,

- Erik

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CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Post #: 10

RE: New patch CTD - repeatable - 8/5/2006 4:42:50 PM

ericbabe

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I'm looking into this right now. It could be something related to the April levee as I did change that code a little bit for 1.2.25.

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RE: New patch CTD - repeatable - 8/5/2006 4:45:10 PM

Jim D Burns

Posts: 4013
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From: Salida, CA.
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quote:

ORIGINAL: Erik Rutins

I just added zip upload support to this forum. We'll try to duplicate this ASAP. In the meantime, please upload your save files here as it will help us to see what's going on in each of your cases.

Regards,

- Erik

Here you go:

Jim

Edit: File deleted due to compression settings issues. See new file below.

< Message edited by Jim D Burns -- 8/5/2006 5:52:51 PM >

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RE: New patch CTD - repeatable - 8/5/2006 5:24:17 PM

ericbabe

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quote:

ORIGINAL: Jim D Burns
Here you go:

Jim

I'm having problems unzipping the files. PkUnzip and the zip built into Windows both say "unknown compression method." Did you compress these with the zip built into XP? If not, maybe you could try that.

I just played as Sweden in the 1792 campaign and in my game I did not get a CTD by May of 1793, so a save game with a repeatable CTD would be very helpful.

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RE: New patch CTD - repeatable - 8/5/2006 5:31:44 PM

ericbabe

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quote:

ORIGINAL: voteslave

Only just started this game and only done 1 turn - however on exit i just get a back screen and can't access windows at all so i have to press the reset button - its done this all 3 games i started when i tried to exit

Is anyone else experiencing this? It's probably related to the change I made to the DirectX code. Are you running the most recent version of DirectX?

(in reply to voteslave)

Post #: 14

RE: New patch CTD - repeatable - 8/5/2006 5:51:12 PM

Jim D Burns

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From: Salida, CA.
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quote:

ORIGINAL: ericbabe
I'm having problems unzipping the files. PkUnzip and the zip built into Windows both say "unknown compression method." Did you compress these with the zip built into XP? If not, maybe you could try that.

I just played as Sweden in the 1792 campaign and in my game I did not get a CTD by May of 1793, so a save game with a repeatable CTD would be very helpful.

I created a new zip using normal compression, the default compression setting was not set to normal sorry about that. If this doesn't work, send me your email and I'll email the files direct to you. Send them to jamesburns@SPAMGUARDcharter.net (remove SPAMGUARD).

Try this:

Jim

P.S. checked dxdiag and my dirextX version is 9.0c (4.09.0000.0904).

Attachment (1)

< Message edited by Jim D Burns -- 8/5/2006 5:55:51 PM >

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RE: New patch CTD - repeatable - 8/5/2006 5:54:40 PM

Hard Sarge

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From: garfield hts ohio usa
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is everybody sure the patch is going where they think it is ?

I do not think so, my tests show I was still running a beta patch after installing the new release patch

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RE: New patch CTD - repeatable - 8/5/2006 6:01:29 PM

Jim D Burns

Posts: 4013
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From: Salida, CA.
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quote:

ORIGINAL: Hard Sarge

is everybody sure the patch is going where they think it is ?

I do not think so, my tests show I was still running a beta patch after installing the new release patch

Yep, first thing I checked. My game shows 1.2.25 on the load screen.

If it's any help, my system is an Intel P4 2.53 GHz, NVIDIA 7800 GS 256MB video card, SoundBlaster audigy 4 sound card. I'm running WinXP Pro and full Norton antivirus and firewalls.

I've never had this game crash before until installing this patch.

Jim

< Message edited by Jim D Burns -- 8/5/2006 6:07:56 PM >

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RE: New patch CTD - repeatable - 8/5/2006 6:15:43 PM

ericbabe

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Zip file worked. Thanks! I will look at this right now.

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RE: New patch CTD - repeatable - 8/5/2006 6:17:17 PM

Hard Sarge

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From: garfield hts ohio usa
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I just ran a test, I was able to get to june 1806 with out a crash

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RE: New patch CTD - repeatable - 8/5/2006 6:30:05 PM

Hard Sarge

Posts: 22741
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From: garfield hts ohio usa
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Guys, I have been playing with the installer, it does not seem to be installing the patch

try to install the patch again, when it get to the place to put it (C:Matrixgames\CrownofGlory)

add \patch

then it will install it to a new folder named patch, then open the folder, copy the inside and paste it in the correct folder, and it should be good to go

I had to do this to my Gold Copy and my beta copy

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RE: New patch CTD - repeatable - 8/5/2006 6:35:07 PM

ericbabe

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Thanks again Jim for the save game. I was able to reproduce the crash with it under the debugger. It does seem to be a problem related to the April levee: the actual crash was caused by the game trying to build a unit of type zero and I may have found something in the new levee code that can, under the right circumstances, issue an order to build a zero-unit.

I've fixed the thing that was capable of causing the bad order and hopefully have made it so that bad orders (if they do get issued somehow) will simply cause nothing to happen. Once I get everything rebuilt I'll upload the new build to the COG beta testers. If you'd like, I'll e-mail you a copy as well. If everything checks out OK, maybe we can have a new official patch by early next week.

(in reply to Hard Sarge)

Post #: 21

RE: New patch CTD - repeatable - 8/5/2006 6:56:00 PM

Jim D Burns

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From: Salida, CA.
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quote:

ORIGINAL: ericbabe
Thanks again Jim for the save game.�

No problem, glad to help.

quote:

ORIGINAL: ericbabe
If you'd like, I'll e-mail you a copy as well.�

Sure that would be great thanks.

Jim

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Post #: 22

RE: New patch CTD - repeatable - 8/5/2006 7:49:00 PM

Russian Guard

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Eric,

Just got back to the forum (actually, just woke up out here in sunny AZ).

Unless you say otherwise I'll assume you do not need another set of saved files with this bug. Glad to hear you have a finger on the problem.

(in reply to ericbabe)

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RE: New patch CTD - repeatable - 8/5/2006 7:52:43 PM

Russian Guard

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Sarge,

I had no problem installing the new patch. It saved where expected and I verified that I am playing the new version, 1.2.25...

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RE: New patch CTD - repeatable - 8/5/2006 7:53:58 PM

Russian Guard

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Joined: 10/14/2005
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quote:

ORIGINAL: voteslave

Only just started this game and only done 1 turn - however on exit i just get a back screen and can't access windows at all so i have to press the reset button - its done this all 3 games i started when i tried to exit

I do not experience this problem.

< Message edited by Russian Guard -- 8/5/2006 7:55:55 PM >

(in reply to ericbabe)

Post #: 25

RE: New patch CTD - repeatable - 8/5/2006 8:50:07 PM

ericbabe

Posts: 11927
Joined: 3/23/2005
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quote:

ORIGINAL: Russian Guard
Just got back to the forum (actually, just woke up out here in sunny AZ).

Unless you say otherwise I'll assume you do not need another set of saved files with this bug. Glad to hear you have a finger on the problem.

If you'd like, I can e-mail you the zip file with the new build and you can check to see whether it runs your save game properly or not.

(in reply to Russian Guard)

Post #: 26

RE: New patch CTD - repeatable - 8/5/2006 9:21:26 PM

Russian Guard

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Joined: 10/14/2005
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quote:

ORIGINAL: ericbabe

quote:

ORIGINAL: Russian Guard
Just got back to the forum (actually, just woke up out here in sunny AZ).

Unless you say otherwise I'll assume you do not need another set of saved files with this bug. Glad to hear you have a finger on the problem.

If you'd like, I can e-mail you the zip file with the new build and you can check to see whether it runs your save game properly or not.

Sure, be happy to check it out - please send to ds.ammerman@ gmail.com
(No space after the @ of course)

(in reply to ericbabe)

Post #: 27

RE: New patch CTD - repeatable - 8/5/2006 11:04:39 PM

ericbabe

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quote:

ORIGINAL: Russian Guard
Sure, be happy to check it out - please send to ds.ammerman@ gmail.com
(No space after the @ of course)

Just got bounce-back from this e-mail address. (I remembered to take out the space.) Do you have another address, or is it possible there's a typo in this?

(in reply to Russian Guard)

Post #: 28

RE: New patch CTD - repeatable - 8/5/2006 11:10:31 PM

Centio

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From: Denmark
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Can you also send it to me please?

to centio2@ gmail.com

Thanks!

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Post #: 29

RE: New patch CTD - repeatable - 8/5/2006 11:43:51 PM

Russian Guard

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Joined: 10/14/2005
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quote:

ORIGINAL: ericbabe

quote:

ORIGINAL: Russian Guard
Sure, be happy to check it out - please send to ds.ammerman@ gmail.com
(No space after the @ of course)

Just got bounce-back from this e-mail address. (I remembered to take out the space.) Do you have another address, or is it possible there's a typo in this?

Hmmm...email is correct and I tested it. Did you remember the "dot" after ds? In any event, please retry, and cc this one: lwea34@ yahoo.com (no spaces). Thanks much.

(in reply to ericbabe)

Post #: 30