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All Forums >> [New Releases from Matrix Games] >> Close Combat Series >> Close Combat - Cross of Iron >> Cross of Iron Support >> Extraction Failure Page: [1]
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Extraction Failure - 7/19/2007 9:10:49 AM   
Zkai

 

Posts: 3
Joined: 7/19/2007
Status: offline
Hi,

after purchasing COI I downloaded the Zip-File.

When I wanted to extract it, it says unknown file type or mabye file corrupted.

Ok, because I have a rather slow connection, I went to a friend with a fast connection.

Downloaded again... ok, now it unpacks. YEAAH.

Burned it on DVD (once as ZIP and once the exe-file) and went back home.

There I tried to install the setup-file straight from DVD.. It starts and puts the first files on my computer. Ok, I am getting a smile on a face.. then it stops... crc-failure. File corrupted.. ok.. and I loose the smile... pushed Ignore and another file is corrupted. Ok.. once more Ignore.

Then my computer shuts down.



Hm.. ok, I tried then to move the .zip-Version from the DVD to my computer to unpack it from there... Nope, it stops sowmewhere and says file corrupted? CRC-failure.

Woah.. never had this before.

I am right now at work. I red somewhere that it might be because my .tmp files are messed up.

Or is the download-file itself damaged?

Any Idea???

Sorry for misspelling stuff... I am not a native english-speaker.



Post #: 1
RE: Extraction Failure - 7/23/2007 10:24:34 AM   
Zkai

 

Posts: 3
Joined: 7/19/2007
Status: offline
Ok, I got it working.

Looks like my own first version, aswell as the one which I downloaded from my friends computer, were corrupted.

A new Download with a Downloadmanager was succesful yesterday.

What still makes me angry, that I didnt get a reply on this forum OR to my email that I send to the support.

You really should work on your customer support!

The game costed me totally 66 € and if I or others have a problem, then you SHOULD respond.




(in reply to Zkai)
Post #: 2
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