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Just tried to buy the game....

 
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Just tried to buy the game.... - 9/7/2007 2:31:35 PM   
Ophion

 

Posts: 25
Joined: 2/27/2007
Status: offline
And failed!

Tried to buy download only from Australia. It said it couldn't verify my payment details (which were correct - I checked them).

Can anyone help?
Post #: 1
RE: Just tried to buy the game.... - 9/7/2007 3:46:03 PM   
e_barkmann


Posts: 1307
Joined: 4/18/2000
From: Adelaide, Australia
Status: offline

I've had no problem buying games from Matrix and I'm in Australia.

Double check the authority number on the back of the card (well, pretty sure it asks for that!) and make sure you submit your address details as per your credit card statements.

cheers

_____________________________

Scourge of War multiplayer group

http://steamcommunity.com/groups/sowwaterloo

(in reply to Ophion)
Post #: 2
RE: Just tried to buy the game.... - 9/7/2007 5:11:50 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline
If you continue to have problems, please e-mail me at erikr@matrixgames.com with your order number and we can find out why it's rejecting your payment details.

_____________________________

Erik Rutins
CEO, Matrix Games LLC




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to e_barkmann)
Post #: 3
RE: Just tried to buy the game.... - 9/7/2007 5:50:04 PM   
HansBolter


Posts: 7704
Joined: 7/6/2006
From: United States
Status: offline
quote:

ORIGINAL: Chris Merchant


I've had no problem buying games from Matrix and I'm in Australia.

Double check the authority number on the back of the card (well, pretty sure it asks for that!) and make sure you submit your address details as per your credit card statements.

cheers



I really wish card fabricators would use some brains and emboss the security numbers on the back like the accounrt numbers on the front. Every one I have has those numbers printed on, which means over time, they wear off and become illlegible.

(in reply to e_barkmann)
Post #: 4
RE: Just tried to buy the game.... - 9/8/2007 5:14:52 AM   
Ophion

 

Posts: 25
Joined: 2/27/2007
Status: offline


Well it worked this morning - changed credit card and it went through no problems. Downloading now.

Soon the Americans wil feel my wrath!

Thanks guys.

(in reply to HansBolter)
Post #: 5
RE: Just tried to buy the game.... - 9/15/2007 8:11:31 PM   
ironmike775

 

Posts: 2
Joined: 9/15/2007
Status: offline
I am in Iraq. I didn't even get that far. It would not let me try to purchase and download. Dialog said it could not be purchased "in my country." Well, my country is the US. I'm here representing the US--for better or worse.
Sure would like to download this game....

(in reply to Ophion)
Post #: 6
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