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All Forums >> [Current Games From Matrix.] >> [World War II] >> Decisive Battles: Korsun Pocket >> Korsun Pocket Support >> Download version questions

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Download version questions - 9/29/2007 11:49:52 AM

tiedied61

Posts: 3
Joined: 9/29/2007
Status: offline

1) I've recently (9/27/07) downloaded Korsun Pocket. After installation and start up, software shows ver. 1.12 ... do I still need to apply the 1.12b patch?

2) I paid for the 2 year, extended download and My Games shows "No downloads available" ... why?

Any help would be appreciated
Thanks,
Art

Post #: 1

RE: Download version questions - 9/29/2007 12:36:50 PM

JSS

Posts: 781
Joined: 10/15/2003
Status: offline

1) No need as the patch states its only for v1.11 upgrade to v1.12 (it removes the requirement to have the CD in the drive while playing the game).

2) Matrix staff will have to address your second question.

(in reply to tiedied61)

Post #: 2

RE: Download version questions - 10/3/2007 2:05:33 AM

alexs

Posts: 417
Joined: 8/27/2003
From: Sydney
Status: offline

Hi art,
Try sending through an email to matrix games for the second issue at support@matrixgames.com

_____________________________

AlexS
SSG
Support@ssg.com.au

(in reply to JSS)

Post #: 3

RE: Download version questions - 10/3/2007 3:15:17 AM

Hertston

Posts: 3564
Joined: 8/17/2002
From: Cornwall, UK
Status: offline

quote:

ORIGINAL: tiedied61

2) I paid for the 2 year, extended download and My Games shows "No downloads available" ... why?

You are looking in the wrong place. To download the game proper ('My Games' is just for patches and stuff) go to 'support' from the site menu, then "my order status" and enter the appropriate details.

Whether it's actually necessary to pay for this "extended download" is still a matter of debate!

< Message edited by Hertston -- 10/3/2007 3:18:05 AM >

(in reply to tiedied61)

Post #: 4

RE: Download version questions - 10/3/2007 3:33:04 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

The extended download option is available through the store via www.findmyorder.com.

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Hertston)

Post #: 5

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All Forums >> [Current Games From Matrix.] >> [World War II] >> Decisive Battles: Korsun Pocket >> Korsun Pocket Support >> Download version questions

Page: [1]