Unable to Install

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All Forums >> [Current Games From Matrix.] >> [Modern] >> Hornet Leader PC >> Hornet Leader PC Support >> Unable to Install

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Unable to Install - 10/13/2007 10:54:27 AM

mgarnett

Posts: 270
Joined: 11/12/2005
Status: offline

Hi,

I have just purchased the game and I am unable to successfully install it. At the end of the installation process the install appears to freeze (see attached screenshot). If I cancel out of the process at this point and attempt to run it I am told that my serial number is invalid. The install process appears to be freezing at the point where it is writing data into the registry.

I am running Windows Vista 32 bit Business Edition. I do have administrator rights and I have tried to run the installer as "Administrator" and the same error occurs.

I have about 10 other Matrix titles and they have all installed without any problems.

Any help would be appreciated.

Thanks

Mark

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Post #: 1

RE: Unable to Install - 10/13/2007 11:16:29 AM

mgarnett

Posts: 270
Joined: 11/12/2005
Status: offline

Hi All,

As an update. I turned off UAC completely and now at the end of ths install, I receive the attached error.

Thanks

Mark

Attachment (1)

(in reply to mgarnett)

Post #: 2

RE: Unable to Install - 10/13/2007 3:05:48 PM

mgarnett

Posts: 270
Joined: 11/12/2005
Status: offline

Hi All,

As an update, I have managed to install the game but I had to boot to safe mode to accompliash a successful install.

Thanks

Mak

(in reply to mgarnett)

Post #: 3

RE: Unable to Install - 10/13/2007 6:15:59 PM

NefariousKoel

Posts: 2930
Joined: 7/23/2002
From: Murderous Missouri Scum
Status: offline

I'll save my Vista installation complaints for another time. Have fun!

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(in reply to mgarnett)

Post #: 4

RE: Unable to Install - 10/13/2007 7:58:34 PM

StormcloudCreations

Posts: 304
Joined: 7/14/2006
Status: offline

I didn't deal with the installer itself, so this is something Matrix can address. The game itself should run fine in Vista, since it uses no XP or previous Windows specific coding.

_____________________________

Derek
Lead Programmer of Hornet Leader PC
Mindtoy Games - Unique Strategy/Board/Card games for the PC - mindtoygames.com

(in reply to NefariousKoel)

Post #: 5

RE: Unable to Install - 10/13/2007 8:39:55 PM

Veldor

Posts: 1531
Joined: 12/29/2002
From: King's Landing
Status: offline

No problems installing it on Windows Vista here. Running the ultimate edition but that shouldn't make any difference. Never hurts to disable anti-virus software and the like when having installation issues but I didn't have to do that in this case.

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(in reply to StormcloudCreations)

Post #: 6