Jonathan Palfrey
Posts: 535
Joined: 4/10/2004 From: Sant Pere de Ribes, Spain Status: offline
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Erik, thanks for giving us an outline of your process. When you talk of "redoing the layout", I guess you mean that new content is imported from Word as plain text, which then needs to be tagged in InDesign. I agree that this would be a rather labour-intensive process. I suppose you do things this way in order to keep things simple for the many different companies whose manuals you publish, and also to ensure that the tagging is done in a standard way by your own people. The way we currently work at HP (I don't think this is confidential information) is to write manuals in XML, using an XML editor which forces writers to conform to the DTD designed by HP. The XML editor is quite easy to use, and it very effectively enforces the use of standard tags in a standard way. The XML is then automatically converted by a different program into PDF and/or HTML files for distribution to customers. We currently have some unnecessary complications with HTML files, but the PDF output works quite well. If Matrix decided to do things this way, I think it would simplify your process and save effort in the long run. Most importantly, each manual would require little or no effort from Matrix people: the incoming XML files could be processed automatically into manuals ready for customers. However, it would require some expertise to design the DTD and set up the whole system in the beginning, and you would have to persuade your various manual writers to use a suitable XML editor. I pass on the idea in case it's any use to you, but perhaps it will seem infeasible in your circumstances. Assuming that you stick with your present system -- which you will certainly do in the short run at least -- I'm not sure how it would be feasible for volunteers to contribute to it. As you say, allowing volunteers to edit the Word files would still leave a significant amount of work to be done by you, unless the volunteers could do the InDesign part of the job as well. A suggestion: any volunteer could go through the PDF file adding annotations wherever changes have been made. The PDF file format is designed to permit annotations, which can easily be added with Adobe Acrobat. An annotated PDF file might be preferable to an out-of-date PDF file.
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