problem with patch

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All Forums >> [New Releases from Matrix Games] >> Advanced Tactics Series >> Advanced Tactics Support >> problem with patch

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problem with patch - 12/29/2007 5:12:14 AM

adkad

Posts: 5
Joined: 11/25/2007
Status: offline

Hi Vic and all: I wrote last month that I could not download the patch and thought I had it fixed but didn't really. When I try to download the new patches (last two) I get an error message that the webpage won't display. I downloaded it fine with my wife's computer but when I transferred and installed it it does not install properly because it cannot download the necessary script. Here is my upgrade log:
[12/28/2007 18:49:24] Success Update started: C:\Matrix Games\Advanced Tactics\update.exe
[12/28/2007 18:49:24] Notice Update engine version: 3.0.0.0
[12/28/2007 18:49:24] Notice Product: Advanced Tactics, version %ProductVer%
[12/28/2007 18:49:24] Success Language set: Primary = 9, Secondary = 1
[12/28/2007 18:49:24] Success Include script: _TU20_Global_Functions.lua
[12/28/2007 18:49:24] Success Display screen: Welcome
[12/28/2007 18:49:29] Success Display screen: Download Server Script
[12/28/2007 18:49:32] Error An error occurred when trying to download the server file. Server ID: TrueUpdate Server 1 : An error occurred when trying to open the FTP file. (3618)
[12/28/2007 18:49:32] Error The connection with the server was terminated abnormally
(3618)
[12/28/2007 18:49:32] Error Script: Download Server Script > On Start, Line 114 (3618)
[12/28/2007 18:49:32] Success Display screen: Download Server Script Failed
[12/28/2007 18:49:40] Success Run client data event: Client Script
[12/28/2007 18:49:40] Notice Exit update process (Return code: 5)
[12/28/2007 19:20:14] Success Update started: C:\Matrix Games\Advanced Tactics\update.exe
[12/28/2007 19:20:14] Notice Update engine version: 3.0.0.0
[12/28/2007 19:20:14] Notice Product: Advanced Tactics, version %ProductVer%
[12/28/2007 19:20:14] Success Language set: Primary = 9, Secondary = 1
[12/28/2007 19:20:14] Success Include script: _TU20_Global_Functions.lua
[12/28/2007 19:20:14] Success Display screen: Welcome
[12/28/2007 19:20:15] Success Display screen: Download Server Script
[12/28/2007 19:20:19] Error An error occurred when trying to download the server file. Server ID: TrueUpdate Server 1 : An error occurred when trying to open the FTP file. (3618)
[12/28/2007 19:20:19] Error The connection with the server was terminated abnormally
(3618)
[12/28/2007 19:20:19] Error Script: Download Server Script > On Start, Line 114 (3618)
[12/28/2007 19:20:19] Success Display screen: Download Server Script Failed
[12/28/2007 19:20:27] Success Display screen: Download Server Script
[12/28/2007 19:20:31] Error An error occurred when trying to download the server file. Server ID: TrueUpdate Server 1 : An error occurred when trying to open the FTP file. (3618)
[12/28/2007 19:20:31] Error The connection with the server was terminated abnormally
(3618)
[12/28/2007 19:20:31] Error Script: Download Server Script > On Start, Line 114 (3618)
[12/28/2007 19:20:31] Success Display screen: Download Server Script Failed
[12/28/2007 19:20:33] Success Run client data event: Client Script
[12/28/2007 19:20:33] Notice Exit update process (Return code: 5)
[12/28/2007 19:20:50] Success Update started: C:\Matrix Games\Advanced Tactics\update.exe
[12/28/2007 19:20:50] Notice Update engine version: 3.0.0.0
[12/28/2007 19:20:50] Notice Product: Advanced Tactics, version %ProductVer%
[12/28/2007 19:20:50] Success Language set: Primary = 9, Secondary = 1
[12/28/2007 19:20:50] Success Include script: _TU20_Global_Functions.lua
[12/28/2007 19:20:50] Success Display screen: Welcome
[12/28/2007 19:20:51] Success Display screen: Download Server Script
[12/28/2007 19:20:55] Error An error occurred when trying to download the server file. Server ID: TrueUpdate Server 1 : An error occurred when trying to open the FTP file. (3618)
[12/28/2007 19:20:55] Error The connection with the server was terminated abnormally
(3618)
[12/28/2007 19:20:55] Error Script: Download Server Script > On Start, Line 114 (3618)
[12/28/2007 19:20:55] Success Display screen: Download Server Script Failed
[12/28/2007 19:20:57] Success Run client data event: Client Script
[12/28/2007 19:20:57] Notice Exit update process (Return code: 5)
when I try to download it using mozilla I get this error message:
426 dataconnection closed file transfer advanced tactics-updatecompDR-v.1.02zip aborted by client.

I downloaded the game fine and only had trouble with the last two updates. I uninstalled my virus software and no change. I turned off the firewall and no change. Help! Jeff

Post #: 1

RE: problem with patch - 12/29/2007 5:26:53 AM

rickier65

Posts: 14231
Joined: 4/20/2000
Status: offline

"when I try to download it using mozilla I get this error message:
426 dataconnection closed file transfer advanced tactics-updatecompDR-v.1.02zip aborted by client.

I downloaded the game fine and only had trouble with the last two updates. I uninstalled my virus software and no change. I turned off the firewall and no change. Help! Jeff "

Are you sure you dont have some cache set. your message above says 1.02, not 1.10.

Rick

(in reply to adkad)

Post #: 2

RE: problem with patch - 12/29/2007 6:26:34 AM

adkad

Posts: 5
Joined: 11/25/2007
Status: offline

@#$#!@@#$ I can't believe I spent 2 hours working on this instead of playing the game. Thanks Rick for pointing it out to me. Once I cleaned things up and retried the right patch all worked great. Jeff

(in reply to rickier65)

Post #: 3